Customer Care Representative
3 days ago
- Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
- Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
- Develop in-depth product knowledge and provide accurate information to customers.
- Assist customers with order processing, shipment tracking, and returns or exchanges.
- Maintain accurate records of customer interactions and inquiries.
- Provide basic technical support, troubleshoot issues, and escalate complex problems as needed.
- Collaborate with other departments to resolve customer issues and ensure a positive customer experience.
- Identify customer inquiry trends and provide feedback for process improvement.
- Maintain high customer satisfaction by building rapport and establishing strong relationships with customers.
- Follow communication procedures, guidelines, and policies while maintaining a positive brand image for the company.
Share your CV with Looking for immediate joiner.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
-
Customer Care Executive
7 days ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 1,44,000 - ₹ 1,80,000 per year· Respond promptly to incoming customer calls.· Address customer queries regarding vehicles details and other related information.· Provide accurate information to customers and guide them through the enquiry process.· Record all customer enquiries accurately in the DMS system· Ensure all relevant details such as customer name, contact information,...
-
Customer Service Representative
1 day ago
Kollam, Kerala, India Kuttikkatt Motors - A Volvo Eicher Commercial Vehicles Industry Dealership Full time ₹ 40,000 - ₹ 60,000 per yearJob post summary:Customer Support.Tele callingConflict ResolutionCRM SystemTeam LeadershipCommunicationProblem SolvingMulti-TaskingTraining & Development.Job Types: Full-time, PermanentSalary: Best in the industryBenefits:Cell phone reimbursementHealth insurancePaid sick timeProvident FundLanguage:Malayalam (Preferred)English (Preferred)Work Location: In...
-
Washing Executive
2 weeks ago
Kollam, Kerala, India Luxe car care pro Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title: Washing ExecutiveLocation: Luxe Car Care Pro – Kollam (Doorstep Car Wash Service). Job Type: Full-time⸻About Us:Luxe Car Care Pro is a professional doorstep car wash service based in Kollam. We provide high-quality car washing, detailing, and polishing services within a 20 km radius. We are looking for energetic and responsible individuals to...
-
Senior Customer Service Advisor
1 week ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 15,00,000 - ₹ 35,00,000 per yearService Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and customers to...
-
Sales Representative
5 days ago
Kollam, Kerala, India PINNACLE MOTOR WORKS PVT , Kollam Full time ₹ 1,44,000 - ₹ 1,92,000 per yearJob Summary:The Automobile Sales Executive is responsible for promoting and selling new and pre-owned vehicles to customers, ensuring excellent customer service, and achieving sales targets. The role involves understanding customer needs, presenting suitable vehicle options, and maintaining long-term customer relationships.Key Responsibilities:Greet and...
-
Sales Representative
2 weeks ago
Kollam, Kerala, India SpecZone Ventures Full time ₹ 1,80,000 - ₹ 3,60,000 per yearMale Candidates only Needs to ApplyGreet and assist customers as they shop for new productsSuggest applicable and relevant upsells to help customers walk out the door with everything they needMeet weekly, monthly and quarterly sales quotasLearn how products work and how to troubleshoot issues with customersPrepare and submit weekly sales reports to...
-
Online Sales
1 week ago
Kollam, Kerala, India Suluz Orchids Full time ₹ 2,64,000 per yearSuluz Orchids is one of India's leading premium orchid nurseries, known for delivering exotic, handpicked orchid plants with exceptional customer care. We are expanding our team to include a friendly, reliable, and sales-focused Online Sales & Customer Support Agent to handle customer interactions and help grow our online sales.Key ResponsibilitiesRespond to...
-
Sales Manager
1 day ago
Kollam, Kerala, India Deerhomes Realtors Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,50,000 per yearRole descriptionDevelop and implement sales strategies to increase revenue and market share. Analyze market trends and customer preferences to identify opportunities for growth. Create and maintain sales forecasts and budgets. Build and maintain strong relationships with clients, architects, designers and contractors.Responsibilities· Achieve growth and hit...
-
branch head
1 day ago
Kollam, Kerala, India TRINITY INTERNATIONAL STUDY Full time ₹ 2,40,000 - ₹ 3,00,000 per yearThe Branch Head is responsible for leading and managing the overall operations of the branch. This role involves driving sales and business growth, ensuring smooth day-to-day operations, supervising staff, and delivering excellent customer service while maintaining profitability and compliance with company standards.Oversee daily operations of the branch to...
-
Service Advisor
1 week ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 1,22,700 - ₹ 1,50,900 per yearA Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and...