
Customer Care Executive
16 hours ago
· Respond promptly to incoming customer calls.
· Address customer queries regarding vehicles details and other related information.
· Provide accurate information to customers and guide them through the enquiry process.
· Record all customer enquiries accurately in the DMS system
· Ensure all relevant details such as customer name, contact information, enquiry details, and source of enquiry are captured correctly.
· Maintain up-to-date records of all customer interactions.
· Monitor and respond to digital enquiries received through the website and social media channels.
· Follow up on digital leads promptly to ensure timely customer engagement.
· Keep track of follow-up actions and customer response
· Allocate customer enquiries to the appropriate sales consultants based on predefined criteria.
· Ensure that sales consultants receive accurate and complete information about each lead.
· Follow up with sales consultants to track the progress of each lead and ensure timely follow-up actions.
· Coordinate with customers and sales consultants to schedule test drives.
· Verify that test drives are conducted as scheduled.
· Collect feedback from customers after the test drive and update the DMS system accordingly.
· Prepare and submit daily reports on enquiry, bookings, follow-ups, test drives, and Retails.
· Report any issues or discrepancies to the sales manager.
Job Type: Permanent
Pay: ₹12, ₹15,000.00 per month
-
Customer Care Manager Sales
2 weeks ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 2,70,00,000 - ₹ 5,00,00,000 per yearA Customer Care Manager's job is to lead and oversee customer support teams, ensuring high customer satisfaction and managing the overall customer experience. They develop and implement strategies to improve service quality, resolve customer issues, and enhance the overall customer experience. Key responsibilities include managing team performance,...
-
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 1,44,000 - ₹ 1,80,000 per yearSupervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety.Introduces customers to service and parts personnel, indicating shop location and hours of operation.Follows up with all sales and warranty customers within 48 hours to...
-
Customer Relationship Executive
6 days ago
Kollam, Kerala, India Ashtamudi Wellness Beauty Salon Full time ₹ 1,20,000 - ₹ 2,40,000 per yearJob descriptionAshtamudi wellness -the leading salon chain in Kerala and Dubai is looking for an experienced candidates for Customer Relationship Executive vacancy for our Kollam Branch.Duties and ResponsibilitiesSupervising activities and salon operations.Arranging and managing the salon employee's work schedulesMaintaining recordsAdvertising and promoting...
-
Executive Housekeeper
2 weeks ago
Kollam, Kerala, India CGH Earth Full time ₹ 6,00,000 - ₹ 6,60,000 per yearCompany DescriptionCGH Earth is the pioneer of sustainable and responsible tourism in India, and a curator of extraordinary leisure experiences. The company is rooted in strong principles of working with local communities, being one with the local ethos, and caring for the environment.Role DescriptionThis is a full-time on-site role for an Executive...
-
Senior Customer Service Advisor
3 days ago
Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 15,00,000 - ₹ 35,00,000 per yearService Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and customers to...
-
15h Left: Customer Relationship Executive
4 weeks ago
Kollam, Kerala, India Ashtamudi wellness beauty salon Full timeJob description Ashtamudi wellness -the leading salon chain in Kerala and Dubai is looking for an experienced candidates for Customer Relationship Executive vacancy for our Kollam Branch Duties and Responsibilities Supervising activities and salon operations Arranging and managing the salon employee s work schedules Maintaining records ...
-
Customer Relation Executive
2 weeks ago
Kollam, Kerala, India VOC Automotive Inida Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob descriptionJob Summary:We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil, English to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, addressing their queries, and ensuring high levels of customer satisfaction.Key...
-
MRD Executive
2 weeks ago
Kollam, Kerala, India ROYAL HEALTHCARE Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe MRD Executive is responsible for maintaining, organizing, and securing patient medical records in compliance with hospital policies, statutory requirements, and confidentiality standards. The role ensures timely retrieval, safe storage, and accurate data entry of all medical documentation to support patient care, audits, research, and legal...
-
Female Customer Relation Executive
3 days ago
Kollam, Kerala, India Signature Groom and Bride Kollam Full time ₹ 1,20,000 - ₹ 2,16,000 per yearWe are looking for enthusiastic individuals who are excellent communicators, have a friendly disposition, and possess good listening skills. If you enjoy interacting with people over the phone and can handle various customer situations with professionalism and empathy, this role could be a great fit for you.Job Duties:Assist Customers: Help customers with...
-
Sales Executive
1 week ago
Kollam, Kerala, India Ather Energy, Kuttukaran Cars Pvt. Ltd Full time ₹ 22,000 per yearRequired for Ather Showrooms in Kollam , Karunagappally , Anchal and KottarakkaraExperience: 6 months / FresherQualification: Plus Two.Salary + ESI + PF + IncentivesYou need to be an automobile enthusiast, and have the passion to learn more about automobiles and what's happening in the automotive world. Not as an engineer but as an enthusiast. Excellent...