Customer Relationship Officer

3 days ago


Kollam, Kerala, India SpecZone Ventures Full time

Requirements

  • Male Candidates Only Needs to Apply
  • Willing to Travel all over Kerala
  • Should Have Customer Relations Experience

Duties & Responsibilities

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints and work towards resolving them in a timely and satisfactory manner
  • Maintain a high level of professionalism in all customer interactions
  • Collaborate with internal teams to address customer needs and improve customer satisfaction
  • Identify opportunities to enhance customer experience and suggest improvements to processes
  • Maintain accurate records of customer interactions and transactions
  • Stay up-to-date on company policies, products, and services
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues

Job Type: Full-time

Pay: ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Work Location: In person



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