
Customer Service Manager
8 hours ago
Company Description
Past Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.
Role Description
This is a full-time on-site role for a Customer Service Manager located in New Delhi. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer support teams, ensuring customer satisfaction, and resolving customer complaints. Daily tasks include monitoring customer interactions, implementing customer service policies, and coordinating with other departments to enhance the customer experience.
Qualifications
- Customer Service Management and Customer Support skills
- Customer Satisfaction and Communication skills
- Ability to use multiple platforms - Instagram, WhatsApp, Email
- Ability to use BiteSpeed (CRM tool)
- Strong Analytical Skills
- Excellent interpersonal and communication skills
- Leadership and team management experience
- Ability to work in a fast-paced environment
- Experience in the fashion industry is a plus
-
Customer Service Manager
1 day ago
Delhi, Delhi, India Past Modern Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...
-
Customer Service Manager
1 day ago
Delhi, Delhi, India StudioBackdrops Full time ₹ 4,00,000 - ₹ 8,00,000 per yearis looking for a talented and dynamic Customer Service Manager to join their team. The ideal candidate will have a minimum of 2+ years of experience in a similar role. They need to be able to resolve customer queries, ensure resolution of all orders, co-ordinate between multiple teams to ensure smooth operations and more.We at are looking for a driven and...
-
Customer Service Manager
7 hours ago
Delhi, Delhi, India Global Act Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob DescriptionDelivering a comprehensive service to enquiring customers. Managing a large number of incoming calls and emails. Generating sales leads, building sustainable relationships where necessary. Bringing New Idea s on Increasing Customer Delight.
-
Customer Service Manager
24 hours ago
Delhi, Delhi, India Kwality Labels (Kwality Offset Printers) Full time US$ 40,000 - US$ 80,000 per yearWe're looking for a highly motivated and organized Service Executive to join our team As a Service Executive, you will be responsible for:PO booking and coordination with clients and production teamCoordinating with Prepress and clientsManaging and tracking orders using our ERP softwareProviding excellent customer service and ensuring client...
-
Assistant Manager-Customer Service
7 hours ago
Delhi, Delhi, India Jones Lang Lasalle Property Consultants Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Description Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a proactive and customer-focused Assistant Manager - Customer Service. In this role, you'll be instrumental in ensuring exceptional service delivery, efficient complaint resolution, and seamless communication with our clients and stakeholders. What This Job...
-
Manager, Customer Success Services
1 day ago
Delhi, Delhi, India Forrester Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each...
-
Team Leadership
1 day ago
Delhi, Delhi, India Tax Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities: Drive the team to achieve and exceed monthly loan sales targets. Recruit, mentor, and lead a high-performing sales team. Foster strong relationships with customers, understanding their financial needs. Identify new business opportunities through market research and networking. Monitor team performance and implement strategies for...
-
Customer Service Engineer
8 hours ago
Delhi, Delhi, India Ajayvision Education Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Role: Customer Support Engineer (IT)Job Description:Education:B.E./B.Tech/BCA/MCAJob SummaryWe are seeking a dedicated and proactive Customer Service Engineer to join our team. The role involves managing customer support operations, ensuring a seamless service experience, and providing technical guidance to clients. The ideal candidate will be...
-
Customer Service Specialist
4 days ago
Delhi, Delhi, India beBeeCustomerCare Full time ₹ 9,00,000 - ₹ 12,00,000Job Overview:">A customer-facing role is available for a highly skilled professional to deliver exceptional service and foster long-term relationships with customers.">Key Responsibilities:">Respond to customer inquiries, complaints, and feedback through various communication channels (phone, email, and in-person).">Maintain strong relationships with...
-
Customer Service Expert
1 week ago
Delhi, Delhi, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Customer Service ProfessionalWe are seeking a skilled Customer Service Professional to play a vital role in ensuring customer satisfaction by providing exceptional service and addressing customer needs promptly and efficiently.Key Responsibilities:Handle customer inquiries, complaints, and feedback through various communication channels (phone, email, and...