
Customer Service Manager
3 weeks ago
Company Description
Past Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.
Role Description
This is a full-time on-site role for a Customer Service Manager located in New Delhi. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer support teams, ensuring customer satisfaction, and resolving customer complaints. Daily tasks include monitoring customer interactions, implementing customer service policies, and coordinating with other departments to enhance the customer experience.
Qualifications
- Customer Service Management and Customer Support skills
- Customer Satisfaction and Communication skills
- Ability to use multiple platforms - Instagram, WhatsApp, Email
- Ability to use BiteSpeed (CRM tool)
- Strong Analytical Skills
- Excellent interpersonal and communication skills
- Leadership and team management experience
- Ability to work in a fast-paced environment
- Experience in the fashion industry is a plus
-
Customer Service Manager
3 weeks ago
Delhi, Delhi, India Past Modern Full timeJob DescriptionCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time...
-
Customer Service Manager
3 weeks ago
Delhi, Delhi, India Past Modern Full timeCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...
-
Customer Service Manager
3 weeks ago
Delhi, Delhi, India Past Modern Full timeCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...
-
Customer Service Manager
2 days ago
Delhi, Delhi, India Past Modern Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...
-
Customer Service Manager
2 weeks ago
Delhi, Delhi, India VLCC Full timeJob Title: Customer Service Manager (Females Preferred)Location: Delhi NCR, BengaluruSector Fit: Aviation, Banking, Immigration, Healthcare, Wellness, RetailCompensation: ₹8–10 LPAExperience: 6–10 yearsRole PurposeThis role is not a traditional operations role. It blends sales leadership, customer relationship growth, and cross-vertical partnerships....
-
Customer Service Manager
15 hours ago
Delhi, Delhi, India StudioBackdrops Full time ₹ 6,00,000 - ₹ 12,00,000 per yearis looking for a talented and dynamic Customer Service Manager to join their team. The ideal candidate will have a minimum of 2+ years of experience in a similar role. They need to be able to resolve customer queries, ensure resolution of all orders, co-ordinate between multiple teams to ensure smooth operations and more.We at are looking for a driven and...
-
Customer Service Manager
10 hours ago
Delhi, Delhi, India WeddingsBazar Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are looking for a confident and customer-focusedCustomer Relationship Manager (CRM) – Salesto join our dynamic team. This role is central to driving new business, nurturing high-value client relationships, and converting leads into successful projects. The ideal candidate should have experience in luxury sales or client servicing, excellent...
-
Team Leadership
2 days ago
Delhi, Delhi, India Tax Manager Full time ₹ 15,00,000 - ₹ 25,00,000 per yearResponsibilities: Drive the team to achieve and exceed monthly loan sales targets. Recruit, mentor, and lead a high-performing sales team. Foster strong relationships with customers, understanding their financial needs. Identify new business opportunities through market research and networking. Monitor team performance and implement strategies for...
-
Customer Service Engineer
14 hours ago
Delhi, Delhi, India Ajayvision Education Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Role: Customer Support Engineer (IT)Job Description:Education:B.E./B.Tech/BCA/MCAJob SummaryWe are seeking a dedicated and proactive Customer Service Engineer to join our team. The role involves managing customer support operations, ensuring a seamless service experience, and providing technical guidance to clients. The ideal candidate will be...
-
Customer Service
6 days ago
Delhi, Delhi, India MG Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole Overview: As an International Customer Service Representative (Night Shift) in the fast-paced global Business Process Outsourcing (BPO) industry, you will provide multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Based in India, you will deliver customer experience solutions tailored to North...