Customer Service Manager

3 weeks ago


Delhi, Delhi, India Past Modern Full time

Company Description

Past Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.

Role Description

This is a full-time on-site role for a Customer Service Manager located in New Delhi. The Customer Service Manager will be responsible for overseeing customer service operations, managing customer support teams, ensuring customer satisfaction, and resolving customer complaints. Daily tasks include monitoring customer interactions, implementing customer service policies, and coordinating with other departments to enhance the customer experience.

Qualifications

  • Customer Service Management and Customer Support skills
  • Customer Satisfaction and Communication skills
  • Ability to use multiple platforms - Instagram, WhatsApp, Email
  • Ability to use BiteSpeed (CRM tool)
  • Strong Analytical Skills
  • Excellent interpersonal and communication skills
  • Leadership and team management experience
  • Ability to work in a fast-paced environment
  • Experience in the fashion industry is a plus


  • Delhi, Delhi, India Past Modern Full time

    Job DescriptionCompany DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time...


  • Delhi, Delhi, India Past Modern Full time

    Company DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...


  • Delhi, Delhi, India Past Modern Full time

    Company DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...


  • Delhi, Delhi, India Past Modern Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionPast Modern is a fashion house based in New Delhi, India, specializing in womenswear. Our collections feature both made-to-measure and ready-to-wear garments. We emphasize handwork techniques combined with modern silhouettes, merging Indian craftsmanship with contemporary fashion needs.Role DescriptionThis is a full-time on-site role for a...


  • Delhi, Delhi, India VLCC Full time

    Job Title: Customer Service Manager (Females Preferred)Location: Delhi NCR, BengaluruSector Fit: Aviation, Banking, Immigration, Healthcare, Wellness, RetailCompensation: ₹8–10 LPAExperience: 6–10 yearsRole PurposeThis role is not a traditional operations role. It blends sales leadership, customer relationship growth, and cross-vertical partnerships....


  • Delhi, Delhi, India StudioBackdrops Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    is looking for a talented and dynamic Customer Service Manager to join their team. The ideal candidate will have a minimum of 2+ years of experience in a similar role. They need to be able to resolve customer queries, ensure resolution of all orders, co-ordinate between multiple teams to ensure smooth operations and more.We at are looking for a driven and...


  • Delhi, Delhi, India WeddingsBazar Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    We are looking for a confident and customer-focusedCustomer Relationship Manager (CRM) – Salesto join our dynamic team. This role is central to driving new business, nurturing high-value client relationships, and converting leads into successful projects. The ideal candidate should have experience in luxury sales or client servicing, excellent...

  • Team Leadership

    2 days ago


    Delhi, Delhi, India Tax Manager Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities: Drive the team to achieve and exceed monthly loan sales targets. Recruit, mentor, and lead a high-performing sales team. Foster strong relationships with customers, understanding their financial needs. Identify new business opportunities through market research and networking. Monitor team performance and implement strategies for...


  • Delhi, Delhi, India Ajayvision Education Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Role: Customer Support Engineer (IT)Job Description:Education:B.E./B.Tech/BCA/MCAJob SummaryWe are seeking a dedicated and proactive Customer Service Engineer to join our team. The role involves managing customer support operations, ensuring a seamless service experience, and providing technical guidance to clients. The ideal candidate will be...

  • Customer Service

    6 days ago


    Delhi, Delhi, India MG Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role Overview: As an International Customer Service Representative (Night Shift) in the fast-paced global Business Process Outsourcing (BPO) industry, you will provide multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Based in India, you will deliver customer experience solutions tailored to North...