Process Manager

2 weeks ago


Pune, Maharashtra, India Eclerx Full time
Job Description

Associate Process Manager Roles & responsibilities:

- Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients
- Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients
- Escalate issues to client and internal managers to bring issues to their attention promptly
- Independently handle clients and client calls establish self as a valued partner
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams
- Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents
- Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions
- Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer

Functional & Technical Skills:

- Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM
- 6 to 9 years of experience in handling a team of a minimum of 25 members with experience in KYC, AML, and Due Diligence
- Should be good with logical and quantitative abilities to derive information from data.

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