Senior Process Manager

6 days ago


Pune, Maharashtra, India eClerx Full time ₹ 15,00,000 - ₹ 20,00,000 per year

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes.

Roles and Responsibility

  • Manage and implement new processes and procedures to improve efficiency and productivity.
  • Analyze existing processes and identify areas for improvement.
  • Develop and maintain process documentation and standard operating procedures.
  • Collaborate with cross-functional teams to ensure seamless process implementation.
  • Monitor and report on process performance metrics.
  • Identify and mitigate risks associated with process changes or improvements.

Job Requirements

  • Strong understanding of process management principles and methodologies.
  • Excellent analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong communication and interpersonal skills.
  • Experience with process improvement tools and techniques.
  • Ability to lead and motivate teams to achieve process goals.


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