Senior Process Manager
6 days ago
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes.
Roles and Responsibility
- Manage and implement new processes and procedures to improve efficiency and productivity.
- Analyze existing processes and identify areas for improvement.
- Develop and maintain process documentation and standard operating procedures.
- Collaborate with cross-functional teams to ensure seamless process implementation.
- Monitor and report on process performance metrics.
- Identify and mitigate risks associated with process changes or improvements.
Job Requirements
- Strong understanding of process management principles and methodologies.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong communication and interpersonal skills.
- Experience with process improvement tools and techniques.
- Ability to lead and motivate teams to achieve process goals.
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