Guest Relation Executive

3 weeks ago


Kollam KL IN Fragrant Nature Resort Full time

Key Responsibilities Welcome guests warmly and ensure smooth check-in and check-out processes Handle guest inquiries feedback and complaints professionally and promptly Coordinate with housekeeping F B and other departments to fulfill guest requests Maintain guest history and preferences to enhance personalized service Assist VIP guests handle special arrangements and manage guest amenities Ensure lobby and reception area are well-maintained and presentable Promote resort facilities events and special offers to guests Handle guest correspondence calls and emails efficiently Prepare daily reports on guest feedback and special cases Maintain confidentiality of guest information at all times Job Types Full-time Permanent Pay 22 000 00 - 24 000 00 per month Benefits Food provided Ability to commute relocate Kollam Kerala Reliably commute or planning to relocate before starting work Preferred Application Question s How many years of experience do you have in Hotels or Resorts Do you have any experience in Hotels or Resorts Location Kollam Kerala Preferred Work Location In person



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