Guest Relation Executive
18 hours ago
Key Responsibilities 1 Guest Engagement and Assistance Warmly greet arriving guests and bid farewell to departing guests ensuring a personalized and memorable welcome farewell Actively engage with guests inquire about their needs and provide assistance and information about hotel facilities services and local attractions 2 VIP and Corporate Guests Management Identify VIP and corporate guests and provide special attention and services as required Develop and maintain strong relationships with corporate clients and regular guests 3 Guest Issue Resolution Handle guest inquiries concerns and complaints promptly and professionally ensuring a satisfactory resolution Collaborate with relevant hotel departments to address guest issues effectively 4 Guest Services Coordination Coordinate and fulfill special guest requests including room preferences amenities and transportation arrangements Facilitate reservations for hotel services such as dining spa or business facilities 5 Guest Feedback Management Proactively seek guest feedback and reviews during their stay encouraging positive online reviews and addressing negative feedback Compile and report guest feedback to relevant departments for continuous improvement 6 Events and Special Occasions Assist guests in planning and organizing special events meetings or celebrations within the hotel Ensure that all arrangements meet or exceed guest expectations 7 Loyalty Programs and Recognition Promote and enrol guests in the hotel s loyalty programs Recognize and reward repeat guests with personalized amenities and special privileges 8 Communication and Reporting Maintain effective communication with various hotel departments including front office housekeeping F B and management Prepare regular reports on guest interactions and feedback for management review 9 Upselling and Revenue Enhancement Identify opportunities to upsell room upgrades services and amenities to enhance the guest experience and increase revenue 10 Safety and Security Ensure the safety and security of guests and their belongings Be knowledgeable about and adhere to hotel security and emergency procedures Qualifications Bachelor s degree in Hotel Management or a related field preferred Previous experience in guest relations hospitality or customer service Excellent interpersonal and communication skills Proficiency in multiple languages Strong problem-solving abilities and adaptability Ability to remain calm and professional in high-pressure situations Familiarity with hotel management software and reservation systems Customer-centric mind-set and a passion for providing exceptional service Job Type Full-time Pay 10 000 00 - 15 000 00 per month Benefits Food provided Work Location In person
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Guest Relations Executive
1 week ago
Guruvayur, KL, IN The Habitat Suites Full timeWe are Looking for a Guest Relation Executive who has greeting guests assisting with check-in check-out handling inquiries and complaints coordinating with other departments managing VIP guest services and maintaining guest records and preferences Minimum of 03-04 Years of Experience in Guest Relations in Hospitality Industry Greet guests warmly upon arrival...
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Guest Relations Executive
2 weeks ago
Idukki, KL, IN Willmount Resorts Full timeA Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns This role involves a combination of customer service communication and problem-solving skills Here are the key responsibilities of a Guest Relations Executive in a resort Candidates Only Male Candidates are preferred...
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Guest Relations Executive
4 weeks ago
Idukki, KL, IN Willmount Resorts Full timeA Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns This role involves a combination of customer service communication and problem-solving skills Here are the key responsibilities of a Guest Relations Executive in a resort Candidates Only Male Candidates are preferred...
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Guest Relation Executive
3 days ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Welcome guests warmly and ensure smooth check-in and check-out processes Handle guest inquiries feedback and complaints professionally and promptly Coordinate with housekeeping F B and other departments to fulfill guest requests Maintain guest history and preferences to enhance personalized service Assist VIP guests handle special...
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Guest Relation Executive
2 weeks ago
Cannanore, KL, IN gekinformation Full timeGreet and welcome guests warmly upon arrival Assist guests with check-in check-out processes and provide necessary information Handle guest inquiries requests and complaints professionally and promptly Coordinate with different departments housekeeping F B reservations etc to ensure seamless service Maintain guest records and update CRM guest history for...
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Guest Relation Executive
1 week ago
Kizhake Chalakudi, KL, IN The Anchorage Athirapilly Resort Full timeResponsible for Smooth Check in check-out procedure Guest management Guest relation Food Quality Hygiene cleanliness of Kitchen and Restaurant Food services coordinate functions and events of the guest 100 Guest Satisfaction required If any complaint it should be attended resolved immediately Do everything within policy to turning their moments into memories...
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Guest Relation Executive
2 weeks ago
Kottayam, KL, IN Rhythm Kumarakom Full timeResponsibilities include Welcoming guests upon arrival and assisting with check-in and check-out Handling guest complaints and resolving issues professionally and efficiently Providing information about hotel services amenities and local attractions Coordinating with other departments to ensure smooth service delivery Managing guest records and maintaining...
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Guest Relations
1 week ago
Munnar, KL, IN GF Hotels and Resorts Full timeCandidates with high energy and enthusiasm to explore the hospitality industry and develop their career in Guest Relations are invited to the heaven of Munnar The Grand Cliff Department - Front Office Industry - Hospitality Five Star Resort Qualification - Degree or Diploma in Hospitality or Aviation Skills - Smart Active Quick leaner with good communication...
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Guest Relation Executive
1 week ago
Madikeri, KA, IN goSTOPS Hospitality Full timeJob Title Guest Relations Executive Location Coorg About Role - We are looking for a Guest Relations Executive Senior Guest Relations Executive to join our team at goSTOPS India s fastest-growing backpacker hostel brand As a key member of the team you will be responsible for ensuring an exceptional guest experience at our properties in South and West India...
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Guest Relation Executive
2 weeks ago
Jamnagar, GJ, IN Aishwarya Fish Acquarium Full timeLooking for Presentable Guest Relation Executive for the VIP Guest at Jamnagar Salary 50k starting Rotational Shifts Please share your CV along with your photograph at akshita sakhat afa in or call on 8828354689 Accommodation Food and Conveyance will be provided by the company Job Type Full-time Pay 50 000 00 - 120 000 00 per month Benefits Paid sick time...
