Manager - Process Excellence

2 weeks ago

Mumbai Maharashtra, India MAHINDRA & MAHINDRA Full time

Responsibilities Key Deliverables Enhance customer experience and delight by continuously refining the current sales process and implementing innovative processes Introducing new or modified processes through competitive benchmarking creating SOP and Process Circulars to ensure field team alignment and adoption Ensuring the effective implementation and monitoring of Sales Process Input KPIs across all PAN India locations driving sales excellence and business growth Collaborating with the process trainer to create effective training content and guarantee that the dealership workforce adheres to the set processes Conduct Root Cause Analysis and analyse customer feedback to identify factors affecting customer satisfaction then create and implement a process improvement plan to enhance customer delight Supporting dealerships and RO teams to improve process adherence Reviewing critical KPIs and identifying gaps at dealerships ROs with low adherence Collaborate with ADC the field team and other internal stakeholders to design digital tools This role will be responsible for conceptualizing developing with ADC testing and overseeing the go-live process Adequate understanding of Enquiry Management Systems Dealer Management Systems and Connected Car Operations Preferred IndustriesFinance and accountFinancial ServicesSalesFinancl Bankng St BrFinance EconomicsInstallationTeaching TrainingEducation QualificationMBA Bachelors of Technology Bachelor of Engineering Bachelor of Engineering in Mechanical Bachelor of Engineering in AgricultureGeneral Experience10-15 Years of relevant experience of Channel DevelopmentCritical Experience10-15 years of relevant experience handling team of 5-8 Channel Managers Knowledge of Digitization of Systems and on boarding of Dealership Good financial and commercial acumen and understanding of Dealership life cycleSystem Generated Secondary Skills

  • Process Excellence

    1 week ago

    Mumbai, Maharashtra, India InCred Group Full time

    Role responsibilitiesThe Process Excellence - Admin will be responsible for optimizing operational efficiency reducing costs and improving process effectiveness of Administrative Function across the InCred group The role involves analysing financial data identifying inefficiencies and implementing process improvements to enhance efficiency and...

  • Process Excellence Manager

    1 week ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Process Excellence Manager-AGRI-FIN-PROJECTS (AF)-Marketing Branches Operations Grade-M3/M4 Location-Mumbai Function- Agri Business Group JD:Developing and implementing efficient and effective operational processes for the division. Analyzing existing processes and identifying areas for improvement, streamlining, and automation. ...

  • Process Excellence Manager

    4 days ago

    Pune, Maharashtra, India, Maharashtra Talks About People HR Solutions Full time

    We are exclusively seeking only Six Sigma Black Belt professionals currently working at Manager or Senior Manager level to lead impactful Process Excellence initiatives. Operations Manager – Process Excellence Location: Pune, Maharashtra Type: Full-Time | Hybrid (3 days in office) Experience: 10-17 Years (with strong Lean Six Sigma expertise - Black...

  • Dgm - Process Excellence

    1 week ago

    Mumbai, Maharashtra, India VFS Global Full time

    Job OverviewThe Deputy General Manager - Process Excellence will identify development areas and proactively address challenges while facilitating transformational change through organizational resources Additionally the role entails leading and coordinating numerous initiatives collaborating with internal teams and external suppliers and significantly...

  • Manager Process Excellence-BFSI

    5 days ago

    Navi Mumbai, Maharashtra, India Golden Opportunities Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Roles and Responsibilities :The candidate must have strong functional knowledge of the process area, with proven experience in risk management, compliance, and regulatory audits, combined with a commitment to process excellence and strong problem-solving skills.6+ years of experience into Six Sigma Process excellence projects.Adherence to compliance, risk,...

  • Process Excellence Lead

    1 week ago

    Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Dear Professional Enrich & Enlight is an Executive Search Consulting co, specializing in Top Management positions for the selected clientele. We have been retained by ITES Company in Chennai, Currently we are Process excellence for them.Please revert with your updated profile if you are interested in this position along with your CTC...

  • Kevin Process Technologies

    1 week ago

    Mumbai, India Kevin Process Technologies Pvt Ltd Full time

    Company Description: Kevin Process Technologies is a pioneer in Pharmaceutical Processing with over 27 years of innovation and dedication since its establishment in 1996. We are known for providing cutting-edge solutions that enhance efficiency, precision, and excellence in pharmaceutical manufacturing. Our mission is to exceed industry standards through...

  • Service Manager-Process Excellence For Mumbai

    3 weeks ago

    Mumbai, India Wipro Full time

    Service Manager-Process Excellence for Mumbai Exp: 5-8 Years Location : Mumbai 05 Days Week (Both Side Transport) Preferred Skills Set : Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project and should have knowledge with DMAIC Methodology, Hypothesis testing, RCA, QC tools, FMEA, MINITAB, Continuous improvement, Process...

  • Service Manager-Process Excellence For Mumbai

    2 weeks ago

    Mumbai, Maharashtra, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Service Manager-Process Excellence for MumbaiExp: 5-8 YearsLocation : Mumbai05 Days Week (Both Side Transport)Preferred Skills Set : Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project and should have knowledge with DMAIC Methodology, Hypothesis testing, RCA, QC tools, FMEA, MINITAB, Continuous improvement, Process...

  • Quality and Process Excellence

    2 weeks ago

    Pune, Maharashtra, India Wipro Limited Full time

    **Role** Quality and Process Excellence Lead **͏**: **Do** - Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. - Driving benchmarking and best practices deployment across accounts. - Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business...