Service Coordinator

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Reject All Cookies Accept All Cookies The Komax group is a pioneer and market leader in the field of automated wire processing As a globally active Swiss company we develop and manufacture serial production machines customer-specific systems quality assurance modules test systems networking solutions and services for various industries The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network Service Coordinator For our locations in Gurgaon India we are looking for an experienced personality as Service Coordinator Gurgaon Your remit Coordinate all planned and unplanned service activities with the technician team Organize and schedule service operations to ensure timely execution Ensure all required materials spare parts wear parts and special tools are shipped prepared and available on-site before service activities Monitor the current capacity of the local service organization and maintain the service backlog Manage service scheduling and dispatching Maintain clear and professional communication with customers Handle work order creation tracking and closure Align technician schedules tools and resources for efficient service delivery Resolve service-related issues and escalate when necessary Maintain accurate documentation and reporting of service activities Support machine installations commissioning and demonstrations Train customers and operators on machine usage and preventive maintenance Follow up on payments and spare part orders Submit timely reports as required Your profile Graduate in Engineering 2-8 years experience in a similar role Should possess good communication skills High level of customer orientation resilience and teamwork This role is not on Komax payroll It will be through a third-party vendor We offer A dynamic flexible person a varied activity with personal responsibility a contemporary job advanced employment conditions with good social benefits in an exciting technical environment Information at a Glance Posting Location Gurgaon Professional area Sales Service Career Level Entry-Level Employment Type Fulltime Do you have any questions For further details please contact Khushboo Singh 2024 Komax Holding AG All rights reserved x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site such as by remembering your login details optimizing video performance or providing us with information about how our site is used You may freely choose to accept or decline these cookies at any time Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile upload videos watch like and comment on videos Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos