Service Coordinator

2 days ago

Gurugram Haryana, India Delta IT Network Pvt. Ltd Full time

**Job Title**: Service Coordinator

**Job Type**: Full-time
**Location**: Gurugram, Haryana
**Experience Required**: 2-7 years

**Industry Preference**: System Integrator (SI) Industry

**About the Role**:
**Key Responsibilities**:

- Act as the primary point of contact for clients regarding service-related queries.
- Coordinate with internal teams, engineers, and vendors to schedule and execute service activities.
- Track and monitor service requests to ensure timely closure.
- Maintain service records and documentation for reporting purposes.
- Ensure customer satisfaction by providing prompt and efficient service support.
- Escalate issues to relevant stakeholders when necessary.

**Requirements**:

- 2-7 years of experience in a Service Coordinator or similar role.
- Experience in the System Integrator (SI) industry is mandatory.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Proficiency in MS Office and basic service management tools.

**How to Apply**:
Work Location: In person

**Speak with the employer**
+91 7290802686

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