Coordinator, Shared Services

3 days ago

Gurugram Haryana, India MongoDB Full time

**Position Expectations**:

- As an Individual Contributor as part of the HR Shared Services, Data Governance team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA's are met
- Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
- Support the cleansing and maintenance of HR data in alignment with company policies and global standards
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Assist in preparing reports and trackers for internal HR teams and audits.
- Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
- Maintain confidentiality and accuracy when handling sensitive employee data

**Key Skills & Abilities**:

- 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
- Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
- Excellent analytical, communication, and problem-solving skills.
- Ability to learn quickly, ask questions, and follow through on assigned work.
- Comfortable working in a structured, process-driven environment.
- Good understanding of data governance frameworks and data quality

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

MongoDB is an equal opportunities employer.

Req ID : 2263181999

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