Business Head- Service
3 days ago
Job Description Job Description: Business Head - Service Company:Vikas Medical Devices Position:Business Head - Service Location:[Kolkata, West Bengal, India] Reports to:Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment uptime for our healthcare clients and overlooking and implementation of CRM. Key Responsibilities: - Manage the field service engineer team. Oversee installation, repair, maintenance, and calibration of our medical devices. - Own and improve key metrics: Mean Time To Repair, First-Time Fix Rate, Service Revenue, and Customer Satisfaction. - Responsible for the service P&L and cost control to drive profitability. - Act as the senior escalation point, ensuring swift resolution of critical issues and building relationships with key hospital administrators. - Implement and improve service processes, CRM, and field service management tools for efficiency. - Recruit, and mentor a service team, fostering a culture of technical expertise and customer-centricity. Qualifications & Skills: - Bachelor's degree in Engineering (Biomedical, Electronics, Mechanical); MBA preferred. - 10+ years of experience in service management, with at least 3-5 years in a leadership role within themedical device industry. - Proven track record of managing geographically dispersed field service team. - Strong understanding of medical device regulations and quality standards. - Exceptional communication and client relationship management abilities.
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Business Head- Service
5 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
5 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
3 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
4 days ago
Kolkata, West Bengal, India Vikas Medical Devices Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Business Head - ServiceCompany: Vikas Medical DevicesPosition: Business Head - ServiceLocation: [Kolkata, West Bengal, India]Reports to: Director of Operations / Business HeadThe Role:You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment...
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Business Head- Service
5 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - ServiceCompany: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business HeadThe Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Head Agri Business
3 weeks ago
Thrissur, India GramPro Business Services Pvt. Ltd. Full timeJob Description NB We are recruiting for a scheduled commercial bank Job Title: Head Agri Business Location : Thrissur Job Objective: To develop and implement cohesive and integrated marketing and sales policies, plans and procedures on the Agri business in order to maximize the Bank's market share, profitability and volume on its range of products. A....
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Regional Head – Global Business Services
3 weeks ago
India Talent Quotient Partners Full timeRegional Head – Global Business Services (GBS) Lead and scale Business Services operations across your region (EMEA, Americas, or APAC), driving service excellence, efficiency, and business impact. You'll own regional results — from strategy and governance to delivery and performance — while partnering closely with global and functional leaders to...
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business head
3 days ago
kolkata, India Randstad Full timeLooking for an entrepreneurial Business Head / COO to lead our high-growth Construction Chemicals division headquartered in Kolkata.This is a pivotal leadership role with the strategic mandate to architect and execute a 10x expansion over the next 5-6 years. You will have complete PL ownership and the backing of a visionary promoter to build a powerful brand...
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Business Development Executive
4 weeks ago
Noida, India Head Field Solutions Pvt. Ltd. Full timeJob Description Hiring: Business Development Executive B2B / Outsourcing Sales (Night Shift | Noida Sector 57 Office) Head Field Solutions is expanding and looking for a Business Development Executive to join our on-site team in Noida (Sector 57). This is a full-time, 5-day working role aligned with US EST hours. Role Overview: We are seeking a dynamic and...
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Business Head
2 weeks ago
Greater Kolkata Area, India StockEdGen Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionStockEdGen is a dynamic e-learning platform focused on empowering individuals with stock market knowledge and financial literacy. With meticulously crafted courses tailored to different skill levels, StockEdGen provides education on topics ranging from stock trading basics to advanced strategies. The platform features expert instructors,...
