Business Head- Service
4 weeks ago
Job Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment uptime for our healthcare clients and overlooking and implementation of CRM. Key Responsibilities: Manage the field service engineer team. Oversee installation, repair, maintenance, and calibration of our medical devices. Own and improve key metrics: Mean Time To Repair, First-Time Fix Rate, Service Revenue, and Customer Satisfaction. Responsible for the service P&L and cost control to drive profitability. Act as the senior escalation point, ensuring swift resolution of critical issues and building relationships with key hospital administrators. Implement and improve service processes, CRM, and field service management tools for efficiency. Recruit, and mentor a service team, fostering a culture of technical expertise and customer-centricity. Qualifications & Skills: Bachelor’s degree in Engineering (Biomedical, Electronics, Mechanical); MBA preferred. 10+ years of experience in service management, with at least 3-5 years in a leadership role within the medical device industry . Proven track record of managing geographically dispersed field service team. Strong understanding of medical device regulations and quality standards. Exceptional communication and client relationship management abilities.
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Business Head- Service
4 weeks ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
4 weeks ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
4 days ago
Kolkata, West Bengal, India Vikas Medical Devices Full timeJob Description: Business Head - ServiceCompany: Vikas Medical DevicesPosition: Business Head - ServiceLocation: [Kolkata, West Bengal, India]Reports to: Director of Operations / Business HeadThe Role:You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment...
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Business Head- Service
4 weeks ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - ServiceCompany: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business HeadThe Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
4 weeks ago
Kolkata, India Vikas Medical Devices Full timeJob Description Job Description: Business Head - Service Company:Vikas Medical Devices Position:Business Head - Service Location:[Kolkata, West Bengal, India] Reports to:Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction...
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Customer Service
2 weeks ago
Kolkata, India Head Tracers Business Solutions Pvt Ltd. Full time**Hiring for permanent work from home** - Process - Flip-kart Customer support - Voice process - 6 days working, 1 week off. - 8hrs of working with 1hr break time. - Salary with Fresher up to 14k take home - With Exp up to 18k take home. With Regards. Ramandeep HR Head, +91-XXXXXXXXXX Head Tracers PVT LTD, Bangalore **Job Types**: Full-time, Regular /...
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Business Head
2 weeks ago
Kolkata, India Estates21 Full timeWe Are Hiring: Business Head – KolkataLocation: KolkataFunction: Sales Leadership | Business Expansion | P&L OwnershipCompany: Estates21 Pvt Ltd (or your company)We are scaling fast in Kolkata and looking for a Business Head who can take full ownership of growth, sales strategy, and branch operations.If you are a leader who thrives in performance-driven...
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Business Head
2 weeks ago
Kolkata, India Estates21 Full timeWe Are Hiring: Business Head – KolkataLocation: KolkataFunction: Sales Leadership | Business Expansion | P&L OwnershipCompany: Estates21 Pvt Ltd (or your company)We are scaling fast in Kolkata and looking for a Business Head who can take full ownership of growth, sales strategy, and branch operations.If you are a leader who thrives in performance-driven...
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Business Head
2 weeks ago
Kolkata, India Estates21 Full timeWe Are Hiring: Business Head – KolkataLocation: KolkataFunction: Sales Leadership | Business Expansion | P&L OwnershipCompany: Estates21 Pvt Ltd (or your company)We are scaling fast in Kolkata and looking for a Business Head who can take full ownership of growth, sales strategy, and branch operations.If you are a leader who thrives in performance-driven...
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Business Head
2 weeks ago
Kolkata, India Estates21 Full timeWe Are Hiring: Business Head – Kolkata Location: Kolkata Function: Sales Leadership | Business Expansion | P&L Ownership Company: Estates21 Pvt Ltd (or your company) We are scaling fast in Kolkata and looking for a Business Head who can take full ownership of growth, sales strategy, and branch operations. If you are a leader who thrives in...
