Business Head- Service
5 days ago
Job Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment uptime for our healthcare clients and overlooking and implementation of CRM. Key Responsibilities: - Manage the field service engineer team. Oversee installation, repair, maintenance, and calibration of our medical devices. - Own and improve key metrics: Mean Time To Repair, First-Time Fix Rate, Service Revenue, and Customer Satisfaction. - Responsible for the service P&L and cost control to drive profitability. - Act as the senior escalation point, ensuring swift resolution of critical issues and building relationships with key hospital administrators. - Implement and improve service processes, CRM, and field service management tools for efficiency. - Recruit, and mentor a service team, fostering a culture of technical expertise and customer-centricity. Qualifications & Skills: - Bachelor’s degree in Engineering (Biomedical, Electronics, Mechanical); MBA preferred. - 10+ years of experience in service management, with at least 3-5 years in a leadership role within the medical device industry. - Proven track record of managing geographically dispersed field service team. - Strong understanding of medical device regulations and quality standards. - Exceptional communication and client relationship management abilities.
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Business Head- Service
5 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
3 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - Service Company: Vikas Medical Devices Position: Business Head - Service Location: (Kolkata, West Bengal, India) Reports to: Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
4 days ago
Kolkata, West Bengal, India Vikas Medical Devices Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Business Head - ServiceCompany: Vikas Medical DevicesPosition: Business Head - ServiceLocation: [Kolkata, West Bengal, India]Reports to: Director of Operations / Business HeadThe Role:You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and equipment...
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Business Head- Service
5 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description: Business Head - ServiceCompany: Vikas Medical Devices Position: Business Head - Service Location: [Kolkata, West Bengal, India] Reports to: Director of Operations / Business HeadThe Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction and...
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Business Head- Service
3 days ago
Kolkata, India Vikas Medical Devices Full timeJob Description Job Description: Business Head - Service Company:Vikas Medical Devices Position:Business Head - Service Location:[Kolkata, West Bengal, India] Reports to:Director of Operations / Business Head The Role: You will be responsible for leading our service operations, driving service excellence, ensuring the highest levels of customer satisfaction...
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business head
3 days ago
kolkata, India Randstad Full timeLooking for an entrepreneurial Business Head / COO to lead our high-growth Construction Chemicals division headquartered in Kolkata.This is a pivotal leadership role with the strategic mandate to architect and execute a 10x expansion over the next 5-6 years. You will have complete PL ownership and the backing of a visionary promoter to build a powerful brand...
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Business Head
2 weeks ago
Greater Kolkata Area, India StockEdGen Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionStockEdGen is a dynamic e-learning platform focused on empowering individuals with stock market knowledge and financial literacy. With meticulously crafted courses tailored to different skill levels, StockEdGen provides education on topics ranging from stock trading basics to advanced strategies. The platform features expert instructors,...
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Regional Business Head
2 weeks ago
Kolkata, West Bengal, India Weekday (YC W21) Full time ₹ 15,00,000 - ₹ 30,00,000 per yearThis role is for one of our clientsIndustry: Food ServiceSeniority level: Mid-Senior levelWe are looking for a seasonedRegional Business Headto drive revenue growth, market expansion, and customer excellence across key zones in India's Food Ingredients and Bakery Solutions sector. This is a high-impact leadership role that requires a blend of strategic...
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Business Head
2 days ago
Kolkata, West Bengal, India Emami Frank Ross Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title: Business Head – Private LabelLocation:Kolkata, West BengalReporting To:Managing DirectorBusiness Size:₹600+ Crores Annual Turnover | 320+ Pharmacy Outlets across Eastern & Southern IndiaRole OverviewTheBusiness Head – Private Labelwill spearhead the strategy, growth, and profitability of the organization's private label portfolio across 320+...
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Business Development Head
3 weeks ago
Kolkata, India Freelancer Mithun Nayak Full timeJob Description Description We are seeking a dynamic and results-driven Business Development Head to lead our business growth initiatives in India. The ideal candidate will be responsible for identifying new business opportunities, building relationships, and driving sales strategies to enhance our market presence. Responsibilities - Develop and execute...
