City Head-Sales

5 days ago

Gurugram India Fairdeal.Market Full time

Job Description Role- City Head Retail FMCG Location- Guragon Role Overview The City Head will be responsible for leading and managing the end-to-end FMCG operations for the city. This role requires strong expertise in merchant onboarding, order growth, P&L ownership, and market insights to drive sustainable business success. The ideal candidate must have deep knowledge of the Gurgaon market and extensive experience in the FMCG or merchant-acquisition domain. Key Responsibilities - Merchant Acquisition & Engagement - Lead the onboarding of retail merchants across the city and ensure active participation on the platform. - Build strong relationships with retailers to drive consistent order flow. - Execute strategies to enhance merchant engagement, retention, and productivity. - Business Growth & Target Achievement - Own the overall city business targets and create actionable plans to achieve them. - Drive order growth through effective sales strategies, team leadership, and merchant network expansion. - Monitor performance metrics and ensure consistent achievement of weekly/monthly KPIs. - Warehouse & P&L Ownership - Take complete ownership of the warehouse P&L and ensure operational efficiency. - Optimize costs, streamline processes, and ensure smooth coordination between supply chain, warehouse, and field teams. - Ensure proper inventory management, order fulfilment accuracy, and operational compliance. - Market Intelligence & Strategy - Gather insights from the local market, competition, customer behavior, and merchant needs. - Translate insights into actionable strategies that contribute to city-level growth. - Identify new opportunities, product demands, and operational improvements. - Team Leadership - Lead, motivate, and mentor the city sales and operations teams. - Ensure high performance, goal alignment, and capability building across the team. - Data & Analytics - Work effectively with data to understand performance trends and identify opportunities. - Must have strong Excel skills and the ability to analyze and interpret business data. - Use data-driven insights to support decision-making and performance improvement. - Cross-Functional Collaboration - Work closely with the Category Team to ensure alignment on product strategy, pricing, and assortment. - Coordinate with supply chain, finance, and central teams to ensure seamless execution of city plans. Required Skills & Qualifications - 1015 years of experience in FMCG sales, merchant onboarding, retail distribution, or related domains. - Strong understanding of the Gurgaon retail and FMCG market. - Proven track record of achieving business targets and managing large operational teams. - Excellent leadership, communication, and problem-solving skills. - Strong business acumen with experience in managing P&L. - Ability to drive execution with ownership, speed, and data-based decision-making.

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