Technical Associate IT Support
2 days ago
Job Description Inviting applications for the role of Technical Associate - IT Support Responsibilities 24x7 Level 1 IT Service Desk support through Phone, Chat, Email, Voicemail & Web (Self-service) Provide Incident, query and service request management and monitoring (incl. escalation) Initial remote desktop support, user access management, password reset, Windows and OS support, etc. Review and Maintain internal Service Desk Support/knowledge Base Implement and Maintain self-service/self-help resources and services Report on known outage and service impacts Qualifications we seek in you Minimum Qualifications / Skills .Must have a technology and service desk background .Graduate in any stream .ITIL certification .Multitaskingskills. .Ability to pay attention to detail. Preferred Qualifications/ Skills .Good communication skills .Familiar with ITIL framework. .Beginning to intermediate knowledge of administration and troubleshooting of Microsoft Operating Systems viz. Windows 7, Windows 8 and Windows 10. .Beginning to intermediate knowledge of installation and troubleshooting of the following software suites: Adobe, Microsoft Office and other productivity suites. .Expertise in Active Directory administration, including creation of domain/exchange accounts. .Excellent troubleshooting skills. .Good interpersonal skills and attention to customer service. .Ability to work effectively in a fast-paced environment. .Ability to communicate effectively. .Ability to effectively prioritize incidents and service requests. .Ability to work in flexible hours based on business demands - and on-call support in off business hours and on weekends, as necessary. . . . . . .
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Technical Customer Support Associate
1 week ago
Hyderabad, Telangana, India Ikcon Technologies Inc., Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Role: Technical Customer Support Associate - CSA (Voice Process)Location: Hyderabad On-Site (5 Days a Week)Shift: Evening ShiftExperience: 0–2 YearsAvailability: Immediate JoinerWe are seeking a Technical Customer Support Associate (Voice Process) to provide high quality technical assistance The ideal candidate will combine technical problem-solving...
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Technical Support Associate
2 weeks ago
Hyderabad, Telangana, India Computer Generated Solutions Full time ₹ 20,000 - ₹ 25,000 per yearGreetings from CGS We are hiring for Technical Support (Voice Process) to join our dynamic team supporting the North American Process (Night Shift). Job Details:Position: Associate Technical Support EngineerProcess: International Voice ProcessExperience: Freshers to 4 years (All are welcome to apply)Shift: Night Shift (Cabs provided for night shifts; Day...
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Technical Support Executive
2 weeks ago
Hyderabad, India Akshaya IT Business solutions Full timeWhat You'll Do :- Customer Issue Resolution : Respond to customer inquiries, troubleshooting requests, and technical issues across various communication channels, including phone, chat, and ticketing systems.- Technical Diagnosis : Diagnose and resolve technical problems by investigating issues related to product installation, configuration, usage, and...
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Technical Operations Associate
2 weeks ago
Hyderabad, India NxtWave Full timeAbout us NxtWave is a fast-growing Ed-Tech startup revolutionizing the 21st-century job market by transforming into highly skilled tech professionals. We're backed by leading investors and have received accolades for our excellence in education. Technical Operations Associate The Technical Operations Associate will be responsible for supporting the technical...
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Technical Operations Associate
3 weeks ago
Hyderabad, India NxtWave Full timeJob Summary: The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Technical operations associate
3 weeks ago
Hyderabad, India NxtWave Full timeJob Summary:The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Technical Operations Associate
4 weeks ago
Hyderabad, India NxtWave Full timeJob Summary:The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Technical Operations Associate
3 weeks ago
Hyderabad, India NxtWave Full timeJob Summary: The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Technical Operations Associate
3 weeks ago
Hyderabad, India NxtWave Full timeJob Summary: The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
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Technical operations associate
2 weeks ago
Hyderabad, India NxtWave Full timeJob Summary:The Technical Operations Associate will be responsible for supporting the technical aspects of business operations. This role involves preparing and managing forms in the technical infrastructure, ensuring smooth and efficient technical processes, and supporting various operational tasks. The ideal candidate will have a technical background,...
