It Service Desk Engineer 2

6 days ago

Bangalore Karnataka, India Dotdash Meredith Full time

Job Title IT Service Desk Engineer 2 About People Inc People Inc formerly Dotdash Meredith is the largest digital and print publisher in America More than 175 million people trust us each month to help them find inspiration make decisions and take action People Inc s more than 40 iconic brands include PEOPLE Food Wine Travel Leisure Better Homes Gardens Verywell Allrecipes REAL SIMPLE Investopedia and Southern Living People Inc is based in New York City and is an operating business of IAC NASDAQ IAC Meredith India Services Private Limited a People Inc Subsidiary Based out of Bengaluru Meredith India Services Private Limited a People Inc subsidiary partners across an array of functions Product Technology Analytics Research Finance Operations HR and Audit are some of our channels in delivering value to enable a scalable component and drive value to millions Our teams work across disciplines to innovate challenge status quo and collaborate in fostering an ecosystem that promotes a culture of learning and growth We strive to drive results for our company our customers our audiences and our People Our Core Values Champion Accountability Respect Expect Integrity Act Now Not Later Make it Matter Job Summary This individual contributor role acts as an interface between People Inc internal customers and the Information Technology teams to troubleshoot and assist internal employees in the successful resolution of technological issues that may arise Roles responsibilities Assists domestic and international People Inc customers in troubleshooting technical issues and questions related to Desktop technologies such as Windows MAC OS Software tools such as Office 365 and Adobe Creative Cloud CC products Audio-Visual Equipment Ensures responsiveness and timely resolution of tickets raised Assigns unresolved issues to the appropriate support team for further support Prioritizes and Escalates urgent requests to the appropriate team Communicates with customers effectively to keep them informed and updated regarding action Steps taken while providing information regarding resolution time Ensure all issues are properly logged and update records and tickets as required Manage and maintain IT inventory Mandatory Skills Bachelors in Engineering B E B Tech Degree with 2-4 years of experience Experience in troubleshooting Windows and MAC OS Experience in troubleshooting Office 365 Basic understanding of Active Directory Good communication skills Good to have Skills Google Admin Associate Google Workspace Administrator Certification Mac Apple Certified Support Professional Slack Certified Slack Administrator Slack Certified Okta Okta Professional Certification Windows Microsoft 365 Fundamentals MS-900 and Microsoft Azure Fundamentals AZ-900 Designation IT Service Desk Engineer 2 Working Hours 6 30 PM to 3 30 AM IST Location Eco world Bengaluru Karnataka It is the policy of People Inc to provide equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition the Company will provide reasonable accommodations for qualified individuals with disabilities INDIA

  • Service Desk Engineer

    3 weeks ago

    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...

  • Service Desk Engineer

    3 weeks ago

    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...

  • Service Desk Engineer

    4 days ago

    Bangalore, Karnataka, India Eurofins Full time

    Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries The Group believes it is the world leader in food environment and pharmaceutical products testing and in agroscience CRO services It is also one of the global independent market...

  • Service Desk

    7 days ago

    Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    **Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...

  • It Helpdesj/it Service Desk

    2 weeks ago

    Bangalore, Karnataka, India NR Consulting Full time

    Title IT HELPDESJ IT SERVICE DESK Location Bangalore Exp 2-3 Yrs Hands-on Exp in incident management tool ServiceNow Manage Engine Etc Serve as the first point of contact for customers seeking technical assistance over the phone email and Walkin Perform troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on...

  • Service Desk Engineer

    4 days ago

    bangalore, India HCLTech Full time

    HCL Technologies – Weekend Hiring Drive | 6th Dec 2025 Role: Service Desk Engineer Experience: 0.6–3 years Location: Chennai Language Requirement: German / French About the Role: We are looking for a skilled Service Desk Engineer to join our team and deliver exceptional technical support in an international voice environment. If you have strong...

  • It Service Desk Engineer 1

    6 days ago

    Bangalore, Karnataka, India Dotdash Meredith Full time

    Job Title IT Service Desk Engineer 1 About People Inc People Inc formerly Dotdash Meredith is the largest digital and print publisher in America More than 175 million people trust us each month to help them find inspiration make decisions and take action People Inc s more than 40 iconic brands include PEOPLE Food Wine Travel Leisure Better Homes Gardens...

  • Global Service Desk

    4 weeks ago

    Bangalore, Karnataka, India CIEL HR Full time

    Should be able to work in rotational shifts Duties and Responsibilities Assist Global Service Desk GSD Engineers by providing First level support Identify and solve escalated problems related to computers hardware software and other related items via research vendor and customer interaction Provide accurate and complete descriptions of problems inquiries and...

  • Operations Manager – It Service Desk

    3 weeks ago

    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents and is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open source backup and...

  • Manager, It Service Desk

    4 weeks ago

    Bangalore, Karnataka, India Blackhawk Network Full time

    About Blackhawk Network Today through BHN s single global platform businesses of all kinds can tap into the world s largest network of branded payment solutions BHN helps businesses grow revenue increase loyalty motivate and reward their teams disburse funds and engage consumers Branded payment solutions include the issuance and distribution of gift cards...