Global Service Desk
1 week ago
Should be able to work in rotational shifts Duties and Responsibilities Assist Global Service Desk GSD Engineers by providing First level support Identify and solve escalated problems related to computers hardware software and other related items via research vendor and customer interaction Provide accurate and complete descriptions of problems inquiries and requests in a problem management ticket Provide proactive Customer and GSD Management notification of problems Perform testing of system or application enhancements or modifications prior to the release for users Monitor and test fixes to ensure problems have been adequately resolved Provide and participate in training required to develop and maintain skills necessary to support end-users Access software updates drivers knowledge bases and frequently asked questions resources on the internet to aid in problem resolution Produce and review documentation used to instruct end-users in the appropriate use of company computers and related equipment Manage daily workload of the GSD organization Perform Quality Assurance Monitoring on Analysts and Engineers Participates in the development of Processes and Procedures for the GSD organization Knowledge Skills Competencies Problem Solving Result Orientation Persuasiveness Learning orientation Desirable Experience Skills 2 Years in Information Security
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Global Service Desk Manager
14 hours ago
Bangalore, Karnataka, India Yara Full timeWe at Yara are part of a global network collaborating to profitably and responsibly solve some of the world s key challenges - resource scarcity food insecurity and environmental change About the Unit About Yara Yara grows knowledge to responsibly feed the world and protect the planet Supporting our vision of a world without hunger and a planet respected we...
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Service Desk
2 weeks ago
Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time**Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...
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Manager, It Service Desk
6 days ago
Bangalore, Karnataka, India Blackhawk Network Full timeAbout Blackhawk Network Today through BHN s single global platform businesses of all kinds can tap into the world s largest network of branded payment solutions BHN helps businesses grow revenue increase loyalty motivate and reward their teams disburse funds and engage consumers Branded payment solutions include the issuance and distribution of gift cards...
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Service Desk Associate
1 week ago
Bengaluru, Karnataka, India Koch Global Services Full time**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...
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Global Service Desk Agent
2 days ago
Bengaluru, Karnataka, India LRI Invest Full timeDescription - Job Specification - ROL01IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...
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Service Desk Team Lead
14 hours ago
Bangalore, Karnataka, India Version 1 Full timeCompany Description Version 1 are a true global leader in business transformation For nearly three decades we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams Our deep expertise in cloud data and AI application modernisation and service delivery management has redefined...
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Service Desk Engineer
2 days ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...
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It Infrastructure Service Desk Agent
2 weeks ago
Bangalore, Karnataka, India Eurofins Full timeCompany Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries The Group believes it is the world leader in food environment pharmaceutical and cosmetics products testing and in agroscience CRO services It is also one of the global...
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Service Desk Analyst
2 days ago
bangalore, India AtkinsRéalis Full timeJob DescriptionWe're AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by...
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Service Desk L2 Analyst
2 weeks ago
Bangalore, Karnataka, India Version 1 Full timeCompany Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success Version 1 has several strategic technology partners including Microsoft AWS Oracle Red Hat OutSystems and Snowflake We re also an award-winning employer reflecting how employees are at...