Customer Relation Manager
4 weeks ago
A Customer Relations Manager CRM is responsible for building and maintaining strong relationships between a company and its customers They ensure customer satisfaction address concerns and develop strategies to foster loyalty and retention CRMs also work to improve the customer experience and provide feedback to other teams Here s a more detailed look at their responsibilities Key Responsibilities Building and maintaining relationships CRMs act as a point of contact for customers fostering trust and understanding Ensuring customer satisfaction They address customer concerns resolve issues and strive to exceed customer expectations Gathering customer feedback They collect feedback to identify areas for improvement and enhance the customer experience Developing customer retention programs They create strategies to keep customers engaged and loyal Improving customer experience They work with different teams to identify and implement improvements that enhance the customer journey Identifying and addressing customer issues CRMs quickly and effectively resolve customer issues often working with other departments to find creative solutions Communicating with customers They communicate effectively both in person and online to ensure customers understand products services and policies Negotiating with customers They may negotiate with customers to reach mutually beneficial agreements Identifying key customers They identify and focus on key accounts that contribute significantly to the business Collaborating with other teams They work closely with sales marketing and other departments to ensure a cohesive customer experience Skills Required Communication Strong written and verbal communication skills are essential Problem-solving Ability to identify and resolve customer issues effectively Customer service Excellent customer service skills to ensure positive interactions Negotiation Ability to negotiate with customers to reach mutually beneficial solutions Interpersonal skills Strong people skills to build rapport and trust with customers Teamwork Ability to collaborate effectively with other teams Analytical skills Ability to analyze customer data and identify trends Job Type Full-time Pay 25 000 00 - 35 000 00 per month Work Location In person Expected Start Date 01 06 2025
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Customer Relation Executive
2 weeks ago
Malappuram, KL, IN Benac Business Solution Pvt Ltd Full timeJOB SUMMARY The Customer Relationship Executive CRE is responsible for managing customer interactions handling inquiries ensuring customer satisfaction and supporting sales growth for the company The role focuses on improving customer experience enhancing client relationships increasing referrals and assisting the sales team in achieving business targets...
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Customer Relation Executive
3 weeks ago
Malappuram, KL, IN Wood Mall Full timeWe are looking for a proactive and customer-focused Customer Relation Executive to manage client interactions resolve issues and build long-term relationships The role requires excellent communication problem-solving skills and the ability to provide outstanding customer experiences that contribute to business growth and retention Key...
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Customer Relation Executive
2 weeks ago
Malappuram, KL, IN VOC Automotive Inida Pvt Ltd Full timeJob description Job Summary We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil English to join our team The ideal candidate will be responsible for building and maintaining strong relationships with customers addressing their queries and ensuring high levels of customer satisfaction Key Responsibilities...
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Customer Relations Manager
3 weeks ago
Kollam, KL, IN Jeelife International Pvt Ltd Full timeQuixa Hypermarket is seeking a passionate and empathetic Customer Relations Executive CRE to become the voice of our brand As a CRE you are the primary point of contact for our valued customers and play a critical role in our growth marketing ecosystem Your mission is to ensure every customer has a positive and seamless experience from their first...
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Customer Relation Executive
1 week ago
Malappuram, KL, IN DAMSURE Full timeWe are seeking a dynamic and self-motivated Customer Relation Executive to join our team The ideal candidate will be responsible for reaching out to potential customers promoting our waterproofing products and services and maintaining excellent customer relationships Key Responsibilities Outbound Calling Make calls to potential customers to introduce the...
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Customer Relationship Manager
2 weeks ago
Malappuram, KL, IN Koyenco Group Of Companies Full timeJob Title CRM ExecutiveCompany Koyenco Energy Pvt Ltd Authorized Dealer of Ather Energy Location Tirur Malappuram Perinthalmanna Department Sales Customer RelationsReporting To Branch Head Sales ManagerJob Summary We are looking for a proactive and customer-focused CRM Executive to manage and enhance customer relationships at our Ather Showroom The ideal...
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Customer Relation Executive
3 weeks ago
Kollam, KL, IN panachamoottil Full timeWe are looking for a dedicated and well-spoken Customer Relation Executive CRE to manage telephonic interactions with customers for both Sales and Service departments in our two-wheeler dealership The role involves making outbound calls achieving daily call targets and ensuring excellent customer engagement and follow-up Sales-Related Tasks Make outbound...
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Customer Relation Executive
2 weeks ago
Malappuram, Kerala, India Benac Business Solution Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJOB SUMMARY:The Customer Relationship Executive (CRE) is responsible for managing customer interactions, handling inquiries, ensuring customer satisfaction, and supporting sales growth for the company. The role focuses on improving customer experience, enhancing client relationships, increasing referrals, and assisting the sales team in achieving business...
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Customer Relations Specialist
6 days ago
Malappuram, Kerala, India Fit My Job Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCustomer Relations Specialist (Remote)Company:Pay WintLocation:Remote (Work From Home)Ability to work in US time zoneExperience:1–2 yearsSalary Range:Attractive salaryLanguage:English Proficiency (mandatory)About Pay WintPay Wint is a fintech-driven, all-in-one business management platform that empowers businesses of all sizes. Its features include:Online...
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Customer Relations Executive
3 weeks ago
Cannanore, KL, IN Jobted IN C2 Full timeJob Title Customer Relations Executive Experience MBA or MCA Freshers Employment Type Full-time Job Overview We are seeking a Customer Relations Executive to assist clients by addressing queries resolving concerns and ensuring a smooth customer experience This is a service-oriented role ideal for fresh graduates with an MBA or MCA requiring...