Key Account Manager

4 weeks ago

Lucknow India Tata AIA Life Full time

Job Description

Role description

Job Description

1. Position Overview

Position Title

Key Account Manager

Department

Group Credit Life

Level/ Band

Executive (204)

Role Summary:

- Achievement of annual sales and profit targets for credit life sales

- Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses

- Lead and manage training and development programs for client's staff

- Develop the value penetration and wallet share in the business.

- Coordinating with internal stakeholder and partner team for issuance and other service related coordination

1. Organizational Relationships

Reports To

Sales Manager/Area Sales Manager

Supervises

1. Job Dimensions

Geographic Area Covered

Branches / Cluster

Internal Stakeholders

Operations, Underwriting, Claims , customer services and others

External

Credit Life Partner viz. bank/NBFC

1. Key Result Areas

Organization Process

Key Contributions

Sales

- Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed
- Review competitor activity, market trends, regulations and provide input/suggestions
- Execute the sales strategies for each product line as specified by National

Sales Head/the senior credit life manager and Zone Head

Relationship Management

- Solve the operational or technical issues faced by clients
- Meet up regularly with clients to build a rapport with the senior

management as well as the sales team

Ensure Compliance

- Participate in risk mitigation plans, contingency planning, and business

continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

MIS

- Oversee timely production and submission of sales statistics, reports and projections, as required,
- Provide consolidated reports for management
- Daily Business Report

1. Skills Required

Technical

- Product Knowledge
- Process Knowledge
- Ability to generate solutions
- Knowledge of group credit life business process
- Updated knowledge about the insurance and banking industry

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising/Leadership skills

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

Language Skills

English, Local language

1. Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Postgraduate

Experience

1 - 3 years in Sales (Insurance / Financial Service Background)

Age

Below or 30 years

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