Key Account Manager
4 weeks ago
Job Description
Role description
Job Description
1. Position Overview
Position Title
Key Account Manager
Department
Group Credit Life
Level/ Band
Executive (204)
Role Summary:
- Achievement of annual sales and profit targets for credit life sales
- Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses
- Lead and manage training and development programs for client's staff
- Develop the value penetration and wallet share in the business.
- Coordinating with internal stakeholder and partner team for issuance and other service related coordination
1. Organizational Relationships
Reports To
Sales Manager/Area Sales Manager
Supervises
1. Job Dimensions
Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Operations, Underwriting, Claims , customer services and others
External
Credit Life Partner viz. bank/NBFC
1. Key Result Areas
Organization Process
Key Contributions
Sales
- Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed
- Review competitor activity, market trends, regulations and provide input/suggestions
- Execute the sales strategies for each product line as specified by National
Sales Head/the senior credit life manager and Zone Head
Relationship Management
- Solve the operational or technical issues faced by clients
- Meet up regularly with clients to build a rapport with the senior
management as well as the sales team
Ensure Compliance
- Participate in risk mitigation plans, contingency planning, and business
continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
MIS
- Oversee timely production and submission of sales statistics, reports and projections, as required,
- Provide consolidated reports for management
- Daily Business Report
1. Skills Required
Technical
- Product Knowledge
- Process Knowledge
- Ability to generate solutions
- Knowledge of group credit life business process
- Updated knowledge about the insurance and banking industry
Behavioral
Essential
Desired
Interpersonal skills
.
Communication skills
.
Creative thinking skills
.
Supervising/Leadership skills
.
Teamwork Skills
.
Influencing skills
.
Relationship Building skills
.
Decision making skills
.
Language Skills
English, Local language
1. Incumbent Characteristics
Essential
Desired
Qualification
Graduate
Postgraduate
Experience
1 - 3 years in Sales (Insurance / Financial Service Background)
Age
Below or 30 years
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