Customer Success Manager
4 weeks ago
We are looking for the right people - people who want to innovate achieve grow and lead We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers Experience the challenges rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry Job Duties Under broad direction provides remote technical support services to external and internal users of Landmark environment and applications on complex issues via telephone email and electronic channels while adhering to Customer Support operational processes and best practices Resolves the end user s service request by applying established problem solving techniques including trouble shooting data quality review replicating the end user s workflow understanding how the software is functioning and then proposing solutions that allow the end user to achieve their objective and go beyond to optimize the way they are using the software Service requests involve any questions regarding installations configurations complex data formatting and complex application functionality workflows Escalates unusual novel or extremely complex issues to higher level Support Analysts as needed The nature of the support services provided requires knowledge of multiple domain sciences and the use of software applications in more than one domain or across domains Knowledge of domain software applications is acquired through previous experience e g as a Support Analyst II leveraging Halliburton knowledge base and guidance of more senior analysts Perform strategic tasks to bring maximum value from our digital solutions by actively managing customer relationships with customers Deliver high levels of account services through building and maintaining consultative relationships with customers Support Sales activities through proactive calls and activities The team is dedicated to ensuring higher customer experience and satisfaction Build and enhance customer experience satisfaction Collaborate with internal and external stakeholders establishing strong working relationships and driving the continued growth of the organization Proactively monitor customer experience and satisfaction and produce actionable solutions to boost customer satisfaction Mentors Level I and Level II analysts Requires an undergraduate degree and a minimum of 5 years experience Concentration in geoscience engineering or computer science is preferred Qualifications Halliburton is an Equal Opportunity Employer Employment decisions are made without regard to race color religion disability genetic information pregnancy citizenship marital status sex gender sexual preference orientation gender identity age veteran status national origin or any other status protected by law or regulation Location 4th Floor Gardenia 2D Bengaluru 560103 Job Details Requisition Number 200929 Experience Level Experienced Hire Job Family Operations Product Service Line Landmark Software Services Full Time Part Time Full Time Additional Locations for this position Compensation Information Compensation is competitive and commensurate with experience
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Customer Success Manager
6 days ago
Bangalore, Karnataka, India Richpanel Full timeAbout the job Richpanel is an AI-first customer service platform disrupting the 400B BPO market By automating customer support and enabling brands to deliver effortless CX at scale Richpanel helps e-commerce businesses reduce costs increase automation and grow sustainably We re headquartered in Bangalore with a global customer base of 2 000 brands Backed by...
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Associate Customer Success Manager
2 weeks ago
Bangalore, Karnataka, India Talent500 Full timeAbout Talent500 Tech Talent500 helps companies hire build and manage global teams We are trusted by the worlds leading companies - from Fortune 500s to fast-growth startups - to help them build and run their high-impact remote teams Today Talent500 is the fastest growing remote team builder in the world Our suite of proprietary AI-enabled tools and products...
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Senior Customer Success Manager
2 weeks ago
Bangalore, Karnataka, India Aarki Full timeAbout Us Aarki is an AI company that builds advertising solutions to drive mobile revenue growth We use AI to find audiences in a privacy-first world by using trillions of contextual bidding signals coupled with proprietary neural net based models Our platform includes a full-service team and Unified Creative Strategy that delivers ad creative ideation and...
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Customer Success Manager
6 days ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer success manager
2 weeks ago
Bangalore, India Servion Global Solutions Full time8-12 years experience, UC/CCaa S Solutions (Avaya, Genesys, Cisco), Vo IP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...
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Customer success manager
4 weeks ago
Bangalore, India Servion Global Solutions Full time8-12 years experience, UC/CCaa S Solutions (Avaya, Genesys, Cisco), Vo IP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...
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Customer success manager
3 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients...
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Customer Success Manager
7 days ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
4 days ago
bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer success manager
2 weeks ago
Bangalore, India SuperAGI Full timeAbout Super AGI Super AGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer Success...
