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Key Account Manager

4 weeks ago

Surat, India Mycityband Full time

Job Description

We are looking for a Key Account Manager to manage and grow relationships with our most important clients. The ideal candidate will act as the primary point of contact, ensuring client satisfaction, driving revenue growth, and identifying opportunities for long-term partnerships.

Key Responsibilities

- Manage and maintain relationships with key clients to ensure satisfaction and retention.
- Develop account strategies to maximize sales and revenue growth within assigned accounts.
- Act as the main point of contact between clients and internal teams.
- Identify client needs and propose tailored solutions or products.
- Monitor account performance, prepare reports, and present insights to management.
- Collaborate with sales, marketing, and product teams to align client requirements with business objectives.
- Negotiate contracts, pricing, and service agreements to achieve mutually beneficial outcomes.
- Resolve client issues promptly and maintain high levels of client trust and engagement.