Cafe Manager

3 days ago

Kolkata West Bengal, India RECEX Full time

Job Overview We are looking for a proactive and hands-on Cafe Manager who will oversee the daily operations of the cafe and also manage a variety of additional administrative and operational tasks The ideal candidate should have strong leadership skills customer service orientation and the ability to multitask across different functions to ensure smooth business operations Key Responsibilities 1 Cafe Operations Management Oversee day-to-day cafe activities service hygiene opening closing procedures Ensure high-quality food beverages and service standards Plan staff schedules and manage shifts Ensure compliance with health safety and hygiene regulations 2 Customer Service Greet and engage with customers to ensure excellent experience Handle customer feedback queries and complaints professionally Maintain a friendly and welcoming cafe environment 3 Team Leadership Training Supervise and motivate team members Conduct regular training on service menu knowledge and SOPs Maintain staff discipline and performance standards 4 Inventory Vendor Management Monitor stock levels of raw materials and supplies Place and follow up on orders with vendors Control wastage and maintain cost efficiency 5 Sales Financial Monitoring Track daily sales and prepare basic reports Assist in setting sales targets and promotional activities Handle cash management and payment reconciliation 6 Miscellaneous Administrative Responsibilities Coordinate maintenance and repairs equipment interiors utilities Handle basic paperwork documentation and reporting Manage licenses renewals and compliance documentation Coordinate with other departments HR Accounts Marketing Assist in event planning or special cafe activities Support management in any ad-hoc operational tasks Skills Competencies Required Strong leadership people management Excellent communication and customer service Multitasking and problem-solving ability Basic understanding of finance and inventory control Attention to detail and organizational skills Ability to work in a fast-paced environment Proficiency in MS Office or POS systems preferred

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