It Service Desk Analyst I

18 hours ago


Bangalore Karnataka, India Arrow Electronics Full time

Position IT Service Desk Analyst I Provides accurate solutions to user problems to ensure user s productivity Responds to all web Tickets received by the Lv1 team Email Web Tickets Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate Maintains a professional support image at all times being courteous and helpful Enhances and develops quality support methods and communication skills through coaching and feedback Assists in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on customer satisfaction Acquires and maintains current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers Assists in special product-related issues as needed First point of contact for providing support for all IT applications and systems to internal end users Applies knowledge of information systems and services to investigate and identify applications systems and network problems Uses tools techniques and knowledge bases to resolve issues Location IN-KA-Bangalore India SKAV Seethalakshmi GESC Time Type Full time Job Category Information Technology



  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Arrow Electronics Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Position:IT Service Desk Analyst IJob Description:What you'll be doing:Provides accurate solutions to user problems to ensure user's productivity.Responds to all web Tickets received by the Lv1 team (Email, Web Tickets).Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when...

  • Service desk analyst

    3 weeks ago


    Bangalore, India Launchio Consulting Full time

    Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...

  • Service desk analyst

    4 weeks ago


    Bangalore, India Capgemini Engineering Full time

    Service Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...


  • Bangalore, Karnataka, India ITC Infotech Full time

    Key Responsibilities 4 - 6 yrs Italian language proficiency is required Act as the first point of contact for end-users via phone email chat or ticketing system Log track and manage incidents service requests and escalations in the ITSM tool Provide remote troubleshooting for desktops laptops applications network and other IT-related issues Ensure timely...


  • Bangalore, Karnataka, India Alteryx Full time

    We re looking for problem solvers innovators and dreamers who are searching for anything but business as usual Like us you re a high performer who s an expert at your craft constantly challenging the status quo You value inclusivity and want to join a culture that empowers you to show up as your authentic self You know that success hinges on commitment that...

  • Service Desk + German

    4 weeks ago


    Bangalore, Karnataka, India CIEL HR Full time

    This opportunity is with LTIMindtree Ltd for the position of Engineer - Service Desk Operations The role requires to provide phone call support and tickets handling for the German users of one of our prestigious client This is an L1 role where the incumbent is expected to be aware about ITIL methodologies - Incident Service Request Change and Problem ...


  • Bengaluru, Karnataka, India, Karnataka Launchio Consulting Full time

    Job Title: Service Desk AnalystLocation: Bangalore / PuneSalary Range: ₹5 LPA – ₹7 LPA (Based on Experience)About the RoleWe are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in resolving...