Senior Program Manager

7 days ago

Pune India Thermax Limited Full time

Job Description

Job Description

Roles & Responsibilities :

- Establish and lead the ERP Applications PMO framework, governance standards, and delivery processes.
- Ensure ERP project portfolio aligns with organizational strategy and priorities.
- Define and monitor KPIs and success measures for ERP programs (schedule adherence, budget, adoption, and business value).
- Oversee planning, execution, and delivery of ERP implementations, rollouts, upgrades, and integrations.
- Manage risks, dependencies, and issues across ERP initiatives, ensuring timely mitigation.
- Ensure compliance with ITGC, audit, and regulatory requirements in ERP program delivery.
- Partner with business leaders, ERP functional owners, and IT stakeholders to align ERP programs with business needs.
- Provide transparent reporting, dashboards, and executive updates on ERP program status.
- Act as a bridge between business, technical, and vendor partners to ensure ERP program success.
- Drive ERP program excellence through the adoption of best practices in PMO, Agile, and ERP program governance.
- Enable change management and user adoption through coordination with Superusers, training, and communication programs.
- Continuously optimize ERP application portfolio governance and value delivery.
- Lead the ERP PMO team and mentor project managers.
- Ensure cross-functional collaboration across IT, business units, and external partners.
- Build a culture of accountability, transparency, and customer-first delivery.

Critical Competencies

- Strong program/project management expertise with a focus on ERP applications.
- Proven ability to manage complex, large-scale ERP implementations and transformations.
- Exceptional stakeholder management and executive communication skills.
- Deep understanding of ERP modules (Finance, SCM, HR, Manufacturing, etc.) and business integration.
- Hands-on experience with PMO tools (MS Project, Primavera, Jira, ServiceNow, etc.).
- Strong leadership, negotiation, and vendor management capabilities.
- Knowledge of ITGC, SOX, and audit compliance requirements.

Qualifications & Experience

- 15+ years of program/project management experience with at least 10+ years in ERP applications leadership (Oracle, SAP, Infor, or equivalent).
- Track record of ERP implementations, upgrades, and enterprise transformations.
- Familiarity with ERP PMO governance frameworks, portfolio management, and reporting.
- Certifications preferred: PMP, PgMP, PMI-ACP, SAFe, ITIL, or ERP-specific certifications.

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