Program Manager

Job Description

DESCRIPTION

Amazon's WHS Central Programs team (IN) is seeking a skilled and motivated Program Manager to assist in the management and execution of the WHS programs worldwide. This provides an opportunity to join a team that is continuously evolving and growing. Team supports WW WHS programs to drive injury prevention and risk management. The team works on process improvement, quantitative assessment and statistical analysis on data and generates insights and solutions for effective program management. Program Manager, WHS will build processes and work with the program team across geographies and market places. We are looking for a strong leader who is passionate about managing projects, developing scalable solutions, driving process improvement, and can work with multiple teams. The leader will be responsible for partnering with the WW WHS team, operations team, and tech partners for the execution of the program. By leveraging lean mechanisms and Kaizens, this individual will build processes to drive continuous improvement initiatives to ensure risk management that impact the site operations and create a safe, healthy, and engaging working environment for our Associates. The person needs to work with Senior leaders to create and achieve the WHS vision in alignment with Amazon's global standards, policies, and procedures. The program manager must be an effective communicator and send clear, concise, and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve the processes. The individual must have the ability to work with cross-functional teams, including senior leadership in across the globe. We are willing to consider candidates for on-site positions in Bengaluru, India

Key job responsibilities
. Lead key workstreams on data analysis, statistical analysis and ops excellence
. Work closely with tech teams on data visualization, automation and development of tech based solutions
. Develop tools and solutions for CPT team and stakeholder teams and scale them up globally across different BUs
. Lead and provide support to process improvement projects to address key cross functional issues impacting stakeholders
. Work with stakeholder teams and use data to identify and prioritize high impact improvement opportunities
. Partner with Cross functional leaders to secure resources, scope efforts, set project priorities and milestones, and drive delivery. Help internal WHS team to determine where to iterate to make improvements
. Responsible for organizing/collecting data, writing PR/FAQs and other strategic program documentation (e.g., Technical Whitepaper, WBR, MBR etc.)
. Drive program innovation / simplified mechanism for existing projects and look for opportunities to improve system quality and operational excellence

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of data science and statistical modelling using Minitab or similar tools
- Excellent computer skills for use of digital tools for project management, document control and data visualization (Advanced MS Excel, Sharepoint, Quicksight, Smart Forms etc.)

PREFERRED QUALIFICATIONS

- Master's degree in analytics or equivalent
- Lean Principles, Six Sigma Certification

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