Vice President Operations

Job descriptionSome careers have more impact than others If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be HSBC is one of the largest banking and financial services organisations in the world with operations in 62 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Vice President OperationsPrincipal responsibilities Act as a senior leader of the Operation function working alongside the Head of Issuer Services Operations to lead the direction and coordination of Loan Agency operations activities across City offices Direct management and oversight of resources and relationships with senior business heads Contribution towards sustainable savings in relation to Process Efficiencies Ensure the risk governance framework is followed and that escalation paths are adhered to To plan for standardization of Issuer Services processes by sharing the best practices across the various markets with the aim to enhance cost effectiveness and efficiencies As a member of the Issuer Services management team contribute to the broader strategy and performance of the global function Principal point of contact for Issuer Services City Office governance arrangements Evidence of an active role within the Issuer Services leadership group - feedback from management line peers and stakeholders 360 feedback Evidence of strong working relationships with key stakeholders across Issuer Services Issuer Services Senior Management across city offices Effective understanding of the Issuer Services risk operating model built on a strong understanding of Issuer Services business requirements and capability Efficiency and effectiveness of risk management activities - including evidence of optimal resource allocation and robust cost control Ensure the smooth running of utility Operations teams in KL and Kolkata making sure there is a culture of streamlining Quality Productivity and risk awareness and BAU deliverables quality timeliness are being met as per agreed PLA Requirements Degree in finance and accounting and or related qualifications and or relevant work experience Prior work experience in Loan agency and admin environment mandatory Knowledge of Syndicated Bilateral loans across different sectors like Corporate Real estate LAF and Export finance clients Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals with strong organization and planning skills along with the ability to handle capacity and MI reporting Deep understanding of HSBC structures processes and objectives with specific working knowledge of Securities products operating within an investment bank environment Ability to build and maintain relations with business units and continuously give feedback by stringent follow up on service level agreements Evidence of strong analytical statistical and data mining skills to study trends make projections and to interpret numeric information Evidence of strong operational decision making and be able to provide support to the teams Experience of successfully managing and developing a team Individuals in previous role Evidence of process management skills with an ability to initiate drive process improvements Relationship management and collaboration skills ability to form effective relationships and achieve influence with peers across the organization Interpersonal skills proven ability to communicate effectively and confidently at all levels across the Group Practical experience of major business transformation activities Proven abilities in managing virtual teams and working across cultures in a global business context Proven ability to initiate cost control measures by achieving resource efficiency and managing overheads Will be expected to maintain HSBC internal control standards including the timely implementation of internal and external audit points together with any issues raised by external regulators Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk if any Youll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc We consider all applications based on merit and suitability to the role Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued By HSBC Electronic Data Processing India Private LTD