
Senior Vice President
1 day ago
We are seeking an experienced Transformation Leader to drive our P&C insurance business across North America, the UK, and Australia. As a seasoned leader with global experience, you will oversee the modernization of processes, platforms, data capabilities, and AI adoption while fostering deep partnerships with internal stakeholders.
Key Responsibilities:
- Lead strategic and operational transformation across our P&C insurance business in North America, the UK, and Australia.
- Drive the modernization of processes, platforms, data capabilities, and AI adoption.
- Foster deep partnerships with internal stakeholders including Solutions, Delivery, Underwriting, Claims, Technology, and Compliance.
- Establish governance frameworks, execution roadmaps, and performance tracking mechanisms to ensure alignment with business objectives and measurable outcomes.
- Promote a culture of operational discipline, continuous improvement, and cross-functional collaboration.
Requirements:
- 20+ years of experience in transformation, strategy, or operations within the Insurance Industry preferably P&C domain.
- Proven leadership in managing large-scale, cross-functional transformation programs across multiple geographies in IT/ITES BPO Organization.
- Deep understanding of insurance operations, regulatory landscapes, and digital technologies in North America, the UK, and Australia.
- Experience with platforms like Guidewire, Duck Creek, and advanced analytics tools.
- Proven experience in implementing Lean Six Sigma frameworks to drive continuous improvement.
- Strong command of operational governance models and performance management systems.
Preferred Skills:
- Certification in Lean Six Sigma (Green Belt, Black Belt, or Master Black Belt)
- Project management certifications (e.g., PMP, PRINCE2, Scrum) and insurance specific knowledge (e.g., AINS, CIP)
- Strong knowledge of AI/ML frameworks and insurance-specific data models.
- Exceptional communication, stakeholder management, and change leadership skills.
- Experience working in matrixed organizations and managing global teams.
- Familiarity with enterprise performance dashboards and KPI frameworks.
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