Vice President

Job Description

Ready to shape the future of work
At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President - Global Operating Leader

In this role, you will be responsible for Operations of the account & require excellent knowledge on ERP Applications, Workflow Tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients. Lead an R2R and P2P team in areas of General Accounting, Fixed Assets, Intercompany, Account Reconciliation. Balance month end, quarter end year end - preparation, be responsible for smooth execution & ensure books are closed on time.

Responsibilities:

- Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.

- Handle the delivery of outsourced services F&A: R2R, PTP, OTC and FP&A to ensure customer happiness and increased revenue through client up-sell

- Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings

- Sound knowledge in the R2R aspects like Inter-co accounting, Fixed Assets accounting, Bank and balance sheet recons, Month end close aspects, Accruals, amortizations, financials submission in Fin. Reporting systems etc.

- Proven ability in driving large scale transformation and driving business impact for the clients

- Should have managed multiple internal and external stakeholder with P&L management of USD 20MN per annum

- Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda

- Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc.

- Pro-active, ability to trouble shoot, work through organizational change scenarios.

- Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.

- Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization

Qualifications we seek in you

Minimum Qualifications / Skills

- Prior experience in the services industry in leading large teams in R2R domains.

- Intellectual agility and analytical outlook

- Prior Record to Report Operations experience in the Industry with driving transformation / projects experience / Robotic implementation experience will be preferred

- Own end-to-end client service delivery and P&L

- Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L

- Develop a strategy for winning and transitioning new deals while running and growing the existing relationships

- Lead the way in implementing new technologies in operations and display a strong executive presence

- Engage in building collaborative teams that align and work to achieve Genpact and Client goals.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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