Strategic Account Manager

3 weeks ago


Mumbai, Maharashtra, India Job Express Live Full time

Job Summary - We are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains - The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth - This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed Responsibilities- Manage and nurture client relationships to ensure long-term satisfaction and loyalty - Develop and implement strategies to enhance client engagement and retention - Provide expert guidance on sales service and marketing initiatives to drive business growth - Collaborate with cross-functional teams to deliver exceptional client experiences - Analyze client feedback and market trends to identify opportunities for improvement - Develop and execute client communication plans to keep clients informed and engaged - Lead client meetings and presentations to showcase the value of our services - Ensure timely resolution of client issues and concerns to maintain high satisfaction levels - Monitor and report on client relationship metrics to track progress and identify areas for improvement - Coordinate with internal teams to ensure seamless service delivery and client support - Stay updated on industry trends and best practices to provide innovative solutions to clients - Travel as required to meet with clients and attend industry events - Maintain a high level of professionalism and integrity in all client interactions ref updazz com



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