Strategic Account Manager

12 hours ago


Mumbai, Maharashtra, India beBeeAccount Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Strategic Account Manager

We are seeking a skilled professional to manage strategic relationships with key clients in the Middle East region. As a Strategic Account Manager, you will be responsible for overseeing support across multiple dimensions such as target setting, mechanisms, systems, and tools for Chinese SKA/KA industry clients.

Main Responsibilities:

  • Client Management Support: Oversee client interactions, opportunity development, deep account management, client status monitoring, churn prevention and recovery.
  • Business Strategy Formulation and Execution: Develop and implement account segmentation strategies, plan peak season strategies, support and execute other organizational strategies.
  • Cross-Functional Collaboration and Execution: Collaborate with business regions and industry operations departments to align, integrate, and implement initiatives from corporate HQ and functional teams.
  • Tender Participation and Business Decision-Making: Participate in client bidding processes and support key business decision-making.
  • Project Operations and Exception Handling: Monitor daily operations of KA projects, handle major issues and anomalies, manage client requirements and coordinate cross-functional resources.

Required Skills and Qualifications:

  • Language Skills: English proficiency is mandatory (as a working language).
  • Industry and Client Experience: Prior experience working with large Chinese enterprises is preferred.
  • Warehouse/Logistics Experience: Candidates with experience in warehousing, logistics, or supply chain operations will be given preference.

Nice to Have:

  • Familiarity with the Middle East market, especially Dubai or GCC countries' business practices.
  • Experience working with Chinese multinational clients (e.g Huawei, ZTE, ANTA, Li-Ning, etc).
  • B2B sales or solution sales background, with understanding of enterprise procurement processes.
  • Experience using ERP, CRM, or e-tendering platforms.


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