Guest Relations Executive

4 hours ago

Madikeri KA IN goSTOPS Hospitality Full time

Company Profile goSTOPS is India s fastest-growing backpacker hostel brand co-founded by Pallavi Agarwal and Pankaj Parwanda in 2014 The company today has a geographical footprint at some of the major tourist spots in the country such as Agra Alleppey Amritsar Bir New Delhi Fort Kochi Goa Jaipur Leh Manali McLeod Ganj Mumbai Munnar Mussoorie Naggar Palampur Rishikesh Udaipur and Varanasi goSTOPS has hosted more than 500 000 travellers across its 32 locations pan India and is expanding its footprints and targeting to be present in 50 locations by March 2022 and in 150 locations by March 2023 The audience is typically between 18 and 30 years old and comprises a cross-section of solo travellers group travellers backpackers digital nomads and individuals seeking interesting stay or work from hostel options It is a full-stack operator brand that leases and transforms budget hotels and operates them as backpacker hostels goSTOPS aim is to focus on the cultural revolution catering to the Gen-Z and create an accommodation brand they can call their own Link https gostops com Roles and ResponsibilitiesGreet and welcome guests Perform check-ins and check-outs Answer the phone take messages and redirect calls to appropriate departments when necessary Organize and maintain files and records update when necessary Create and maintain updated documents and spreadsheets Organize bookkeeping and issue invoices checks Perform inventory checks as and when needed Assist in service of food and beverage Responsible for the property in the absence of the property manager Ordering of monthly supplies Qualifications Knowledge ExperienceMinimum 1 5 year of experience in front office operations Experience handling cash preparing vouchers General administrative tasks Preferably having a Hospitality management degree Should be comfortable to travel all over India

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