811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Description As an 811-CEC Officer, you will be the front line of our customer support, ensuring a positive and efficient experience for our Digital Banking customers. Your primary role is to resolve customer queries and provide excellent service, while also identifying opportunities to cross-sell our bank's products and services.

Job Description CEC Officer - Inbound - 811 CUFD (Customer Unfreeze Department) Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager / Deputy Manager Job Role - To attend the inbound calls / icommit / make outbound calls to customers in 811 CUFD and process the queries...

DescriptionThe CEC 811 Digital Officer will be a vital part of our Digital Banking Contact Centre, ensuring an exceptional customer experience. This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment. The officer will be the first point of contact for customers, providing timely and...

**811 Digital - Inbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company - Asking...

Job Description As an 811-CEC-Relationship Manager-VRM, you will be the face of our digital banking platform, Kotak 811. Your primary responsibility is to engage with customers virtually, understand their needs, and offer tailored banking solutions. This role is perfect for an enthusiastic and sales-driven individual who thrives in a fast-paced, digital...

DescriptionAs an 811-CEC Officer, you will be the front line of our customer support, ensuring a positive and efficient experience for our Digital Banking customers. Your primary role is to resolve customer queries and provide excellent service, while also identifying opportunities to cross-sell our bank's products and services.Responsibilities Answer...

Job Description As the Team Manager for Digital Banking Kotak 811-Assets, you will play a vital role in driving the success of our Retail Asset Inbound operations. Your primary focus will be to lead and mentor a team of customer service representatives, empowering them to deliver exceptional service and effectively handle customer complaints and...

Job Category KMBL Degree Level Bachelor s Degree 811 Digital - Inbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products...