Customer Support Manager
1 week ago
Exp 5 to 10 yrs- Location Viman Nagar Pune- Office hours 3 pm to 1 am- Weekly offs 2 weekly offs Rotational Responsibilities - Managing and leading Customer Support Team - Manage and resolve customer queries via calls emails or chats- Provide accurate information regarding products orders returns and delivery - Maintain high level of customer satisfaction by ensuring timely and professional responses- Coordinate with internal teams for escalations and issue resolutions- Work effectively in a fast paced e- commerce support environment - Build and maintain strong customer relationship through positive communication - Monitor turnaround time TAT and ensure daily targets are met- Conduct regular team meetings performance review - Ensure high quality communication across phone email chat and social platforms - Prepare performance reports and present insight to management Requirement - Strong communication and interpersonal skills Fluency in English is a must - Proven experience in handling customers across international markets Canada US UK Australia preferred - Problem solving attitude with customer first approach ref updazz com
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Customer Service Associate malayalam Process
2 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
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Customer Support Manager
2 weeks ago
Pune, Maharashtra, India Vaishvik Shodh Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Customer Support ManagerQualification:MBA (Preferred)Key Responsibilities:Lead and manage the customer support function with strong proficiency in communication and negotiation.Train and mentor the support team to effectively deliver admission pitches and handle parent queries with professionalism.Engage directly with parents for admission...
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Customer Support
3 days ago
Pune, Maharashtra, India Apogee Service Pvt. Ltd Full time**Customer Support Process** - Customer support process only. ( No sales) - Excellent Communication skill required. - Attractive salaries upto 33000/- in hand plus monthly incentives upto 10000/ - Graduates/Under-graduates can apply - Day & night shifts available - 5 days working - Cabs pick & drop facility available - Based in the most prime location in...
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Customer Support Associate
1 week ago
Pune, Maharashtra, India jobsequel.in Full timeJob Title: Customer Support Associate **Location**: Work From Home **Company**: Amazon **Department**: Customer Support **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: Flipkart, India’s leading e-commerce platform, is seeking a dedicated and customer-focused individual to join our dynamic customer support team. The...
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Customer Support Executive
1 week ago
Pune, Maharashtra, India Dilizent Systems Full time_### Job Description: Customer Support Executive_ - **Position Title**: Customer Support Executive _ - **Department**: Customer Service _ - **Location**: [Location] _ - **Reports To**: Customer Support Manager _ - #### Job Summary:_ - #### Key Responsibilities:_ - **Customer Interaction**:_ - Provide accurate, valid, and comprehensive information to...
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Customer Support Manager
2 weeks ago
Pune, Maharashtra, India Global Excellence Academy Full time ₹ 18,00,000 - ₹ 27,00,000 per yearLead, mentor, and motivate a team of customer support executives to deliver exceptional service.Conduct regular training and performance reviews to ensure team effectiveness.Manage staffing levels, scheduling, and workload distribution to maintain service standards.Ensure timely resolution of customer queries, complaints, and escalations through multiple...
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Critical Situation Manager, Customer Support
22 hours ago
Pune, Maharashtra, India Workday Full timeYour work days are brighter here At Workday it all began with a conversation over breakfast When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market And when we began to rise one thing that really set us apart was our culture A culture which was driven by our value of putting our people first...
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Customer Support Representative
2 weeks ago
Pune, Maharashtra, India Jobseeks 4u consultancy services Full timeImmediate Joiners & 15 days of NP Preferable!!!!!! Interview Location: Nagpur Job Location:Pune Skill**:Customer support** **Designation: S**r. Process Executive/Process** **Job Description**: * Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Open to work in 24*7 and work from office environment - Analytical problem...
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Customer Service Associate
2 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
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Customer Support
3 days ago
Pune, Maharashtra, India arcatron mobility Full timeContact and engage customers who abandoned their carts. Persuade them to complete their purchases. Assist in optimizing cart recovery strategies. **Requirements**: Strong communication skills. Ability to handle objections. Detail-oriented and organized. Enthusiastic learner. **Requirements**: MBA or graduate fresher with excellent communication...