Motadata - Solution/Presales Engineer - ITSM/Network Domain
3 days ago
Job Description About Motadata Motadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation. Role Overview We are seeking a dynamic Solution Engineer / Presales Engineer with strong analytical and problem-solving abilities, a solid understanding of ITSM and networking workflows, and an interest in AI-driven enterprise solutions. This role involves close collaboration with Product Managers, Engineers, and AI Researchers to deliver innovative solutions through research, requirements gathering, solution design, and rapid prototyping. This is an excellent opportunity for professionals aspiring to grow into Product Management or Solution Engineering leadership roles while gaining exposure to next-generation, AI-powered IT operations solutions. Key Responsibilities - Product Research & Analysis : - Analyze product usage, customer feedback, and market trends to identify opportunities and improvements. - Research competitors, emerging technologies, and AI/automation trends in ITSM and IT Ops. - Translate research insights into actionable feature recommendations and business cases. - Requirements Gathering & Documentation : - Engage with stakeholders to capture business needs and user requirements. - Develop detailed PRDs, user stories, workflows, and prototypes. - Ensure technical feasibility and alignment with product vision. - AI-Powered Development & Plugin Engineering : - Work with LLMs, APIs, and automation tools to build intelligent workflows, bots, and integrations. - Rapidly prototype using AI-assisted tools such as GitHub Copilot, Cursor, and OpenAI APIs. - Support internal tooling to enhance team productivity. - Data-Driven Decision Making : - Build dashboards and KPIs to monitor product adoption and performance. - Conduct root-cause analysis to address product issues and optimize workflows. - Leverage analytics to validate product changes and measure business outcomes. - Collaboration & Agile Practices : - Partner with cross-functional teams (Engineering, QA, UX, Customer Success) to deliver end-to-end solutions. - Participate in Agile ceremonies: sprint planning, retrospectives, demos, and stand-ups. - Document technical and business artifacts for easy knowledge sharing. Qualifications Required : - Bachelors degree in Computer Science, IT, or related field. - 3 to 5 years of experience in Solution Engineering, Presales, or Product Analysis in SaaS, IT Ops, or Networking domains. - Strong analytical, problem-solving, and communication skills. - Proficiency in creating PRDs, workflows, and technical documentation. - Experience working in Agile and cross-functional product development environments. Preferred / Nice To Have - Proficiency in a programming language (Python, Java, JavaScript, Go, or TypeScript). - Basic front-end knowledge (HTML, CSS, JavaScript) for rapid prototyping. - Understanding of IT Ops frameworks, AIOps, ServiceOps, or enterprise SaaS. - Familiarity with containerized environments (Docker, Kubernetes). - Exposure to APIs, cloud platforms (AWS, Azure, GCP), and networking fundamentals. - Knowledge of AI/ML applications in IT operations (chatbots, anomaly detection, automation). (ref:hirist.tech)
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Ahmedabad, India Motadata Full timeAbout Motadata :Motadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation.Role Overview :We are seeking a dynamic Solution Engineer /...
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Solution/Presales Engineer
3 weeks ago
Ahmedabad, India Motadata Full timeAbout MotadataMotadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation. Role OverviewWe are seeking a dynamic Solution Engineer / Presales...
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Solution/Presales Engineer
2 weeks ago
Ahmedabad, Gujarat, India Motadata Full time ₹ 8,00,000 - ₹ 24,00,000 per yearAbout MotadataMotadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation.Role OverviewWe are seeking a dynamic Solution Engineer / Presales...
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Ahmedabad, India Motadata Full timeAbout MotadataMotadata is a leading IT monitoring and management software company, empowering organizations to transform their IT operations. Since inception, we have built a comprehensive suite of solutions in ITSM, AIOps, and Network Monitoring, enabling enterprises to collect, analyze, and act on data from diverse sources with a unified view.Our...
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▷ 3 Days Left: Motadata
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Ahmedabad, India Motadata Full timeJob Description Position Title : QA Lead. Experience : 7+ Years. Location : Ahmedabad. About Motadata Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT...
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Ahmedabad, India Motadata Full timePosition Title : QA Lead.Experience : 7+ Years.Location : Ahmedabad.About Motadata : Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception.Our vision is to revolutionize the way organizations extract valuable insights from their IT networks.Bootstrapped since...
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Ahmedabad, India Motadata Full timeAbout Motadata :Motadata is a leading IT monitoring and management software company, dedicated to transforming how businesses manage their IT operations. Since inception, weve been committed to revolutionizing how organizations extract valuable insights from their IT networks. Our cutting-edge solutions enable enterprises to make informed decisions, optimize...
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