Manager - HR Operations & HR Systems

Job Description

About the Team

As part of the HR team, we play a key role in getting on board the right talent to make Meesho one of the most sought-after e-commerce destinations in India. We continuously hunt for the best practices across the globe to take our people practices to the next level.
We closely work with the Meesho leadership team to understand business objectives to fine tune our processes, aligning our decisions with company goals.As the HR team, we know how important it is to maintain a work-life balance. That is why, we have regular 1-1s, timely rewards and recognitions, and monthly outings, where we all talk about everything apart from work. With us, you can be sure of finding an environment that's both - professionally enriching as well as fun

About the Role

We are seeking an experienced Manager - HR Operations & HR Systems to lead and manage HR operations while ensuring the smooth functioning of HR systems. This role involves overseeing the day-to-day HR processes, ensuring data accuracy and integrity within HR systems, and implementing process improvements. The successful candidate will act as a key liaison between HR, IT, and other departments to support HR digitalization, optimize operational efficiencies, and drive impactful HR initiatives.

What you will do:

- HR Operations Management: Oversee the entire HR operations lifecycle, including recruitment, onboarding, employee records management, transfers, promotions, exits, and employee benefits.
- Ensure that HR processes (e.g., attendance, leave management, exit management) are executed efficiently and in compliance with company policies and labor laws.
- Manage the execution and administration of employee services including compensation, benefits, and grievance redressal.
- Collaborate with HR Business Partners (HRBPs) to align HR operations with business objectives and employee needs.
- Ensure timely and accurate preparation and maintenance of employee documentation, contracts, and statutory records.
- Handle complex HR queries, resolve operational issues, and streamline HR service delivery.
- HR Systems Management:Manage and optimize the HRIS (Human Resource Information System) to ensure efficient and accurate processing of HR functions.Supervise the integration and implementation of HR systems like SAP SuccessFactors, Workday, Darwinbox, Zoho People or others for effective HR operations, reporting, and analytics.
- Ensure data integrity and quality by conducting regular audits and troubleshooting system-related issues.
- Provide support and training to HR teams on HRIS functionality, best practices, and system updates.
- Collaborate with the IT department to resolve HR system issues, perform system upgrades, and integrate HR systems with other enterprise tools (e.g., payroll, learning management systems).
- HR Analytics & Reporting: Manage the generation and analysis of key HR metrics and reports such as employee turnover, headcount, performance, and engagement.
- Develop dashboards and reports to support decision-making at senior management levels.
- Analyze HR data and generate insights to inform strategic HR decisions and operational improvements.
- Work with HR leadership to track and report on HR-related KPIs and goals.
- Process Improvement & Automation:Drive continuous improvement initiatives to streamline HR operations and enhance the employee experience. identify opportunities to automate routine HR tasks, improving efficiency and reducing manual errors.
- Lead projects to enhance HR processes and ensure smooth implementation of new systems and technologies.
- Ensure HR processes are aligned with the latest technological trends and best practices in the industry.
- Compliance & Governance: Ensure adherence to legal and regulatory requirements for HR operations, including labor laws, data privacy laws (GDPR, etc.), and company policies.Maintain up-to-date knowledge of changes in labor legislation and HR technology trends.Manage documentation and compliance for audits, inspections, and internal reviews.

What do we want

- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree or MBA in HR is preferred).
- 5-8 years of experience in HR operations, with at least 2-3 years in managing HR systems.
- roven experience with HRIS platforms (SAP SuccessFactors, Workday, Oracle HCM, ADP, etc.) and HR technologies.
- Strong understanding of HR processes including recruitment, performance management, payroll, compensation & benefits, and employee relations.
- Familiarity with labor laws and HR compliance requirements.
- Experience in managing large-scale HRIS projects or HR technology transformations is an advantage.

- HRIS Management: Expertise in HRIS platforms and their functionalities (e.g., SAP SuccessFactors, Workday).
- HR Operations: Strong knowledge of HR processes, including employee lifecycle management, benefits administration, and compliance.Data Analytics: Ability to analyze HR data, generate reports, and drive insights to influence business decisions.
- Project Management: Experience in managing projects related to HR systems, process improvements, or technology implementations.
- Process Improvement & Automation: Strong skills in identifying inefficiencies and implementing automated HR solutions.
- Stakeholder Management: Ability to collaborate with senior management, HR business partners, and other departments.
- Compliance & Governance: Understanding of compliance requirements and regulatory frameworks in HR operations.
- Preferred Certifications:
- HRIS Certifications (e.g., SAP SuccessFactors, Workday, Oracle HCM).
- SHRM (Society for Human Resource Management) or HRCI Certification (PHR, SPHR).
- Project Management certifications (e.g., PMP).
- Six Sigma or Lean certifications (for process improvement expertise).

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