Manager Customer Care

1 day ago


Ujjain MP IN Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd Full time

Key Responsibilities To be responsible for accurate timely billing by ensuring that all the protocols and procedures are followed To achieve the highest levels of patient experience at all points of contact with the patient by managing end-to-end patients care from admission to discharge through continuous monitoring re-engineering of processes and training of employees Oversee the front office executives in accurate and timely billing for patients to prevent delay in discharge and thereby enable the optimum utilization of infrastructure facilities Identify training needs of employees at Centre on various aspects such as care communication and business etiquette etc Liaise with the legal government political and social IR environments to ensure successful operations of all facilities within the Centre Job Types Full-time Permanent Pay 9 324 55 - 27 999 11 per month Benefits Health insurance Provident Fund Schedule Day shift Language Hindi Preferred English Preferred Work Location In person



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