L2 Telecom Engineer

2 days ago

Bengaluru, Karnataka, India Infosys Limited Full time
Job Description

Responsibilities :

Advanced Troubleshooting: Diagnose and resolve complex network issues that L1 support cannot handle. Network Maintenance: Perform regular maintenance and updates on network systems to ensure optimal performance. Incident Management: Manage and resolve incidents, ensuring minimal downtime and impact on services. Escalation Management: Escalate unresolved issues to L3 support or other relevant teams when necessary. Documentation: Maintain detailed records of network configurations, incidents, and resolutions. Advanced Troubleshooting: Diagnose and resolve complex network issues that L1 support cannot handle. Network Maintenance: Perform regular maintenance and updates on network systems to ensure optimal performance. Incident Management: Manage and resolve incidents, ensuring minimal downtime and impact on services. Escalation Management: Escalate unresolved issues to L3 support or other relevant teams when necessary. Documentation: Maintain detailed records of network configurations, incidents, and resolutions. Performance Monitoring: Monitor network performance and implement improvements to enhance efficiency and reliability. Collaboration: Work closely with L1 support, network engineers, and other teams to resolve issues and improve network performance. Training: Provide guidance and training to L1 support staff to improve their troubleshooting skills.

Additional Responsibilities:

Cisco Certified Network Associate (CCNA), Certified Network Operations Center Engineer (CNOCE), Cisco Certified Network Professional (CCNP) and Telecom OEM OSS Monitoring tools, Understanding of telecom 2G, 3G, 4G and 5G Radio , Core and Adjacent Network elements (HSS, VAS, LMS,LI etc..) with Its functions. Cetifcation of 4G/5G Wireless professional and Core / O-RAN/SON cources Ericsson/Nokia/Huawei/ZTE : Network Manager, Hardware and Software Management, Remedy Ticketing tool, Work force Management, CR tool, Scripting tool, Zero touch Integration, Citrix etc. Understanding of RAN protocols and procedures, RAN Integration, configuration Management, Optimization, and troubleshooting. This role is crucial for maintaining the reliability and performance of telecom networks, ensuring that any issues are promptly addressed to minimize downtime and service disruptions

Technical and Professional Requirements:

Technical Expertise: In-depth knowledge of telecom networks, protocols, and technologies. Problem-Solving: Strong analytical and problem-solving skills to handle complex network issues. Communication: Excellent verbal and written communication skills. Technical Expertise: In-depth knowledge of telecom networks, protocols, and technologies. Problem-Solving: Strong analytical and problem-solving skills to handle complex network issues. Communication: Excellent verbal and written communication skills. Teamwork: Ability to work effectively in a team environment and collaborate with various stakeholders. Attention to Detail: High attention to detail and accuracy in troubleshooting and documentation. Certifications: Relevant certifications such as CCNA, CCNP, or equivalent are preferred.

  • L3 Telecom Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Infosys Limited Full time

    Job DescriptionJob Description:- The Telecom L3 Engineer is responsible for providing expert level technical support and advanced troubleshooting for telecom networks- This role involves handling the most complex issues that are escalated from L2 support and ensuring the highest level of network performance and reliabilityKey Responsibilities:- Expert...

  • L2 Support Engineer

    13 hours ago

    Bengaluru, Karnataka, India N V K STAFFING SOLUTIONS Full time

    Were Hiring | Support Engineer (L2 Support)Location : BangaloreExperience : 25 YearsCompany : NVK Staffing SolutionsAre you a tech-savvy professional with a strong background in Telecom Support? Join our clients team as an L2 Support Engineer and play a critical role in deploying, integrating, and supporting cutting-edge telecom solutions.Key...

  • L3 Telecom Engineer

    2 days ago

    Bengaluru, Karnataka, India Infosys Limited Full time

    Job DescriptionResponsibilities :Expert Troubleshooting: Diagnose and resolve highly complex network issues that L2 support cannot handle. Network Design and Implementation: Design, implement, and optimize telecom network systems and infrastructure. Incident Management: Lead the resolution of critical incidents, ensuring minimal downtime and impact on...

  • Wireless Telecoms Software Engineer

    7 days ago

    Bengaluru, Karnataka, India beBeeLTE Full time

    Cellular Protocol Stack DeveloperWe are seeking a skilled Cellular Protocol Stack Developer responsible for the development, maintenance, and support of cellular protocol stack software for mobile phones. You will leverage proven software development expertise in wireless telecoms standards with a focus on LTE L4.Roles & Responsibilities:Responsible for the...

  • Lead Telecom Engineer

    4 days ago

    Bengaluru, Karnataka, India beBeeEngineering Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Senior Engineering DirectorWe are seeking a Senior Engineering Director to lead our Software Engineering organization. This is a senior leadership role that requires strategic technical leadership, technical expertise in telecom protocols and mobile core network architecture, and people and operational leadership.About the RoleThis position will...

  • Telecom Software Engineer

    5 days ago

    Bengaluru, Karnataka, India beBeeSoftware Full time ₹ 10,00,000 - ₹ 20,00,000

    Job SummaryWe are seeking an experienced software engineer to join our team. The ideal candidate will have hands-on experience in developing mobile applications for the telecom domain.

  • L2 Level IT Engineer

    20 hours ago

    Bengaluru, Karnataka, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • L2 Level IT Engineer

    13 hours ago

    Bengaluru, Karnataka, India Modi Infosol Private Limited Full time

    Job description:We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...

  • Telecom Test Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Mouritech Full time

    Job Description : Telecom TesterTotal Years of Experience : 5-7 Relevant Testing experience in Telecom : Minimum 2-3 years Location : Bangalore Position Overview :We are seeking an experienced Telecom Tester (OSS/BSS) to join our team. As a Telecom Tester, will be responsible for conducting testing activities for our telecom products and services.Candidate...

  • Software AI Engineer – Telecom Products

    2 weeks ago

    Bengaluru, Karnataka, India Terra Edge Soft FZE Full time

    INTRODUCTION: About US: We at Terra Edge Soft Pvt. Ltd. Are involved in providing professional Services to our client in Telecom Services, Telecom Software Solutions and AI-ML Services. We have Successfully deployed Professionals on Open RAN /5G Technologies across Europe, Africa & Asian Regions. We are closely working with US client in delivering AI-ML...