Admin Manager

4 days ago


Nagercoil Tamil Nadu, India Panacorp Software Solutions Full time

- Manage day-to-day operations across multiple departments Sales Technical HR Journal Publishing and CRM - Lead the sales team to meet monthly and quarterly targets through effective lead tracking and conversion - Develop strategies to attract new clients upsell services and drive business growth - Coordinate with technical experts and academic writers to ensure timely high-quality project delivery - Monitor quality standards academic integrity and resolve any delivery issues - Work with HR to recruit train and manage staff performance across teams - Foster a positive work culture and handle internal team coordination and conflict resolution - Supervise journal publishing support activities including formatting plagiarism checks submission processes and reviewer communications - Oversee CRM system usage to track client interactions tasks and follow-ups efficiently - Analyze CRM and client data to improve service quality and identify new opportunities - Prepare monthly revenue and performance reports with insights for improvement - Take ownership of revenue goals and implement strategies to achieve them - Maintain strong communication with clients and ensure high satisfaction throughout the service lifecycle - Bring strategic thinking operational efficiency and leadership to support overall company growth ref updazz com


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