Area Manager

4 days ago

Ranchi Jharkhand, India TATA CAPITAL Full time

Maintain collection efficiencies across buckets assigned as per structure o Identification and Initiation of Sec-25 138 for Critical account o Drive NPA reversals and Write off recoveries o Ensure timely initiation and execution of legal tool Warrants execution under Section -138 Section -25 Timely execution Sarfaesi o Ensure coordination with Legal team Lawyers for timely filing of Sec 14 and obtaining DM orders Enforcement of agents for timely and smooth possessions o Manage portfolio movement timely allocation of portfolio across team member s basis demography spread and volume o Ensure trail feedback should be manage in M collect and delinquency file o Take adequate steps to ensure collection of receipts digital modes and deposition of customer s payment in respective accounts within timeline o Ensure customer satisfaction through quick resolution of customer issues and complaints and by visiting on critical or anticipated slippages and on high value strategic customers o Analyse maintain zero delinquency within required parameters policies and systems while publish MIS and review daily collections o Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house external legal team advocates o Ensure that all the in-house officers agencies in the location perform as per defined SLA while reducing costs incurred through vendors o Manage productivity by fixing productivity parameters for DMA Agencies collection executives monitoring performance against set parameters and daily review of collection managers and monthly review of collection officers o Lead and supervise the collections team for the implementation of a recovery agenda through appropriate training motivation and deployment strategies o Ensure compliance to all Audit NHB IRB regulations as well as policies and procedures of the company

  • Area Manager

    1 day ago

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