Tele Sales Team Leader

19 hours ago

Mysore, Karnataka, India Policybazaar Full time
About Us:

Paisa Bazaar, part of Policy Bazaar Group, is India's largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.

Role Overview:

We are looking for an energetic and target-driven Tele Sales Team Lead to manage a group of tele sales executives handling Personal Loan / Business Loan products. The candidate should have prior experience in a call centre / tele sales environment, strong knowledge of tele calling metrics, and the ability to drive performance through motivation and process adherence.

Key Responsibilities:

- Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets.
- Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc..
- Work with dialler systems, CRM tools, and sales dashboards to optimise call flow and lead utilization.
- Ensure adherence to sales processes, compliance guidelines, and customer experience standards.
- Conduct regular team huddles, performance reviews, and provide coaching/training as required.
- Drive daily/weekly sales targets and ensure achievement of business objectives for the Mysuru Location.
- Provide reports and insights to the Tele Sales Manager for business reviews.

Requirements:

- Experience: Minimum 2–3 years of experience in tele sales/call centre in a team handling role.
- Strong knowledge of tele-sales metrics, dialler operations, and CRM platforms.
- Proven track record of achieving and driving sales targets in loan/financial product sales preferred.
- Excellent communication skills.
- Mandatory: Proficiency in Kannada (regional language).
- Strong people management, coaching, and motivational skills.
- Willingness to work in a 6-day work environment (including Saturday & Sunday).

What We Offer:

- Opportunity to work with India's leading financial marketplace.
- Fast-track career growth with leadership exposure.
- Attractive salary with performance-based incentives.

If you're interested for this role, Share your CV: Krishanswarnkar@policybazaar.com or reach out to Krishan Kant at: 8448684083.

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