Application Support Engineer

3 weeks ago

Pune India Deutsche Bank Full time

Job Description

Application Support Engineer - AS

Position Overview

Job Title: Application Support Engineer - AS

Location: Pune, India

Corporate Title: Associate

Role Description:

It is a production support senior business functional analyst role responsible for delivering the business vision and strategy, at a global level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialization, price/value optionality and leveraging increased automation and the use of technology.

Work includes:

- Creating a digital vision and strategy for the bank, and ensuring its integration with the organization's overall strategic plans
- Identifying opportunities for differentiating the bank's digital portfolio including capabilities and solutions
- Acting as a change agent in leading the organizational changes that are required to create and maintain the necessary digital portfolio
- Applying extensive knowledge and understanding of the evolving digital market, acts as a thought leader on emerging digital trends related to technology and business

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

Your key responsibilities:

- Working as a key production support business analyst team member making sure production stability for global DWS applications.
- May be required to provide on-call support over the weekend or public holidays.
- Work as a bridge between operations and technology and should have capability to communicate the technological challenges to business in the language business understands.
- Manage the effective handover between stakeholders.
- Guide and support vendor partners wherever required.

Your skills and experience

- Should have hands-on knowledge on Unix shell scripting, SQL.
- Should have prior experience on basic java and app server.
- Knowledge around Kubernetes and java -microservices.
- Hands on knowledge of kafka streamsets.
- Should possess good analytical and communication skill.
- Should have prior experience on follow-the-sun handover and support model.
- Effective communication skill and capability to drive calls involving multiple stakeholders and leading it towards issue resolution.
- Working experience on automation using python/powershell etc.
- Must have skills- good team player, effective communicator.

How we'll support you

- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.

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