Application Support Engineer

3 days ago

Gurugram Gurugram India Lepton Software Full time

Job Description

JOB SUMMARY

We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service Support Team.

JOB RESPONSIBILITY

Provide technical support to users on GIS based application at customer premises

Handle all issues assigned by customer/user directly

Evaluate issues, troubleshoot and provide resolution

Ensure that all the operational processes and SLA are strictly followed

Co-ordinate with L2 & L3 support team members to get the status of issues that have been transferred

Provide application support during outage/degrade or any enhancements.

Ensure that the data feeds required by the application are loaded properly into the solution by the automated modules.

Need to interact with stakeholder regarding the resolution of issues.

Perform incident/change/release management activities

Troubleshoot end user problems

Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture

Required to report to Customer Operational Manager.

QUALIFICATION & SKILLSET

2 - 4 Years of Experience

Excellent written and verbal communication skills.

Technical knowledge of GIS application is must. E.g. Smart Inventory or Network Engineer (NE) or any other.

Server/OS related knowledge to access servers, check OS and application logs for issue, etc.

Knowledge about application integration (integrated with other systems to receive data/information)

Knowledge of complete Data flow in the system.

Database SQL knowledge (e.g. Oracle, PostgreSQL, or any other database)

ITIL certification is preferred (Good to have...)

Knowledge in Telecom wireline would be an advantage

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Ushyaku Full time

    The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. The person will also work on other product installation and implementation projects as required. Support Engineers may be required to be on-call on a rotating basis throughout the year. Supporting clients for the...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Ushyaku Software Solutions LLP Full time

    Share profile at Location:Gurgaon Experience:2–4 years About the Role We are looking for a proactiveApplication Support Engineerto support two key projects –Receipt Processing Engine (RPE)andDigital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India BaryTech Full time

    Location: Gurgaon GG7, Noida Yamuna, Chennai-SiruseriExperience: 6+ YearsNo of Positions: 10Job Type: Full-timeStart Date: ASAP Position Overview We are looking for a talented Engineer to be part of the Application Operation Team. You will have an opportunity to work with a number of applications, clients and keep up with the various technology trends in the...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Black Turtle Full time

    Apply Now: - Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Location: Gurgaon Hybrid Work Mode(3 days work from office) Rotational Shift Skills: L2 Support, Linux, Monitoring tool, Payment domain It is expected that the role holder will most likely have the following qualifications and experience Strong knowledge of...

  • NET Application Support Engineer

    3 weeks ago

    Gurugram, India Luxoft Full time

    Project description We are looking for an Analyst Engineer to provide L2 support for .NET applications. The role focuses on debugging, issue resolution, and minor enhancements to existing applications (core development is not expected). You will work closely with client teams to ensure application stability, timely support, and high-quality service...

  • Application Support

    2 weeks ago

    Gurugram, India Bread Financial Full time

    Job Description AutoZone is looking for a Senior Systems Engineer to be part of our growing B2B Commercial Development team. As a Systems Engineer, you will be responsible for the delivery of key business capabilities and technology solutions of services/applications with deep focus on production operations, capacity planning and performance management....

  • Application Support

    6 days ago

    Gurugram, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support

    5 days ago

    Gurugram, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Electrical Application Engineer

    3 weeks ago

    Gurugram, Gurugram, India KPM Engineering Sol. Pvt. Ltd. Full time

    Job Description Electrical Testing Engineer ( Customer Support ) - Gurugram, Kolkata, Bangalore, Chennai, Hyderabad etc. -: We are a close-knit team of electrical engineers supplying and supporting our high-tech solutions in field of electrical testing and measuring equipment. We are looking for a self motivated Electrical Testing Engineer with below...

  • Manager Application Support

    2 weeks ago

    Gurugram, India McCain Foods Full time

    Job Description Position Title: Manager Application Support Position Type: Regular - Full-Time Position Location: Gurgaon Requisition ID: 38394 We are seeking an experienced IT Service Manager to join our application support team. The IT Service Manager, Application Support will play a crucial role in overseeing the delivery of IT application services...