Application Support Engineer
5 days ago
About the Role :We are looking for a proactive Application Support Engineer to support two key projects - Receipt Processing Engine (RPE) and Digital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving improvements to enhance automation and user experience.Key Responsibilities :- Review and verify receipt data within the VTC portal to ensure accuracy, completeness, and timely processing.- Analyze untrained and partially trained receipt data and train the system to improve recognition and automation levels.- Investigate root causes of auto-rejected and manually approved receipts, documenting findings and preparing detailed reports for process optimization.- Monitor approval-pending receipts and add internal notes to enhance RPE API performance for higher auto-approval rates.- Troubleshoot and resolve issues related to receipt validation and data processing workflows.- Configure and set up digital campaigns based on business requirements and provided briefs.- Provide application support and ensuring smooth functioning across environments.Technical Skills & Competencies : - Strong knowledge of SQL and familiarity with the .NET framework.- Experience supporting web and mobile applications.- Understanding of cloud platforms (Azure, AWS).- Good to have exposure to SaaS-based applications.- Hands-on experience with ticketing systems like JIRA or ServiceNow.- Experience in end-user support, troubleshooting, and issue resolution.- Knowledge of application testing and deployments across multiple environments.- Ability to prepare user manuals and deliver user training sessions.Desired Profile : - 2-4 years of experience in Application Support / Production Support roles.- Strong analytical and problem-solving skills with a keen eye for detail.- Excellent communication skills to interact with cross-functional teams and end users.- Ability to work independently and collaboratively in a fast-paced environment. (ref:hirist.tech)
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Application Support Engineer
4 weeks ago
Gurugram, India Ushyaku Full timeThe Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. The person will also work on other product installation and implementation projects as required. Support Engineers may be required to be on-call on a rotating basis throughout the year. Supporting clients for the...
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Application Support Engineer
2 weeks ago
Gurugram, Gurugram, India Lepton Software Full timeJob Description JOB SUMMARY We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service Support Team. JOB RESPONSIBILITY Provide technical support to users on GIS based application at customer premises Handle all issues assigned by customer/user directly Evaluate issues, troubleshoot...
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Application Support Engineer
4 weeks ago
Gurugram, India Ushyaku Software Solutions LLP Full timeShare profile at Location:Gurgaon Experience:2–4 years About the Role We are looking for a proactiveApplication Support Engineerto support two key projects –Receipt Processing Engine (RPE)andDigital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving...
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Application Support Engineer
4 weeks ago
Gurugram, India BaryTech Full timeLocation: Gurgaon GG7, Noida Yamuna, Chennai-SiruseriExperience: 6+ YearsNo of Positions: 10Job Type: Full-timeStart Date: ASAP Position Overview We are looking for a talented Engineer to be part of the Application Operation Team. You will have an opportunity to work with a number of applications, clients and keep up with the various technology trends in the...
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Application Support Engineer
4 weeks ago
Gurugram, India Black Turtle Full timeApply Now: - Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Location: Gurgaon Hybrid Work Mode(3 days work from office) Rotational Shift Skills: L2 Support, Linux, Monitoring tool, Payment domain It is expected that the role holder will most likely have the following qualifications and experience Strong knowledge of...
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NET Application Support Engineer
4 weeks ago
Gurugram, India Luxoft Full timeProject description We are looking for an Analyst Engineer to provide L2 support for .NET applications. The role focuses on debugging, issue resolution, and minor enhancements to existing applications (core development is not expected). You will work closely with client teams to ensure application stability, timely support, and high-quality service...
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Associate - Application Support Engineer
5 days ago
Gurugram, Gurugram, India Acuity Knowledge Partners Full timeJob Description Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills And Experience - Experience in an...
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Application Support
4 weeks ago
Gurugram, India Bread Financial Full timeJob Description AutoZone is looking for a Senior Systems Engineer to be part of our growing B2B Commercial Development team. As a Systems Engineer, you will be responsible for the delivery of key business capabilities and technology solutions of services/applications with deep focus on production operations, capacity planning and performance management....
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Application Support
2 weeks ago
Gurugram, India Virtusa Full timeApplication Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...
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Application Support
2 weeks ago
Gurugram, India Virtusa Full timeApplication Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...
