Customer Success Engineer/Application Support Engineer

Recur Club is an AI-native Debt Marketplace where startups and SMEs can raise capital tailored to their unique business needs, guided by a dedicated capital expert.

Backed by marquee institutional investors like Info Edge, Titan Capital, LC Nueva, and others, our vision is to make debt as accessible and seamless as water for businesses across India.

We collaborate with 150+ marquee lenders, including Tata Capital, HSBC, Aditya Birla Capital, INCRED, Ugro Capital, and other leading NBFCs, banks, and institutional capital providers, to secure the best capital structures for your business.

Our dedicated capital experts work closely with you to identify and secure the most suitable debt offers for your business model.

Since our inception in 2021, weve funded over 1,500 companies across diverse sectors such as D2C, Tech, SaaS, EV, Manufacturing, Logistics, Fintech, and more. Our customers trust us for our transparency in educating them about debt and our speed of execution.

At Recur Club, were driven by a single obsession : helping you focus on growing your business while we take care of your fundraising.

We are a lean and focussed team, valuing individuals who carry a deep sense of autonomy, ownership, eagerness to learn and ability to execute ruthlessly.

About the Role :

We are looking for a proactive and skilled Customer Success Engineer to join our team. The ideal candidate should have strong problem-solving abilities, hands-on programming experience, and a keen interest in maintaining and enhancing production applications. This role combines technical development skills with operational support responsibilities to ensure application stability, performance, and continuous improvement.

What youll do :

- Analyze, debug, and resolve production incidents in a timely manner.

- Develop fixes, enhancements, and small feature changes in applications written in Node.js and Java.

- Collaborate with development, QA, and DevOps teams to ensure smooth deployments and application stability.

- Monitor application performance, logs, and error reports to proactively identify potential issues.

- Participate in root cause analysis (RCA) and implement long-term solutions for recurring problems.

- Write and maintain technical documentation for application workflows, support procedures, and troubleshooting guides.

- Support release activities, deployments, and version upgrades across environments.

What makes you a fit :

- 1 to 3 years of hands-on experience in application support and development.

- Strong programming knowledge in Node.js and Java.

- Experience with REST APIs, microservices, and troubleshooting integration issues.

- Familiarity with databases (SQL/NoSQL) for querying, debugging, and issue resolution.

- Working knowledge of Git, CI/CD pipelines, and deployment processes.

- Exposure to Linux/Unix environments, scripting, and log analysis.

- Strong analytical, debugging, and problem-solving skills.

- Excellent communication and collaboration skills.

Bonus points if you have :

- Experience with cloud platforms (AWS, GCP, or Azure).

- Understanding of containerization (Docker/Kubernetes).

- Knowledge of monitoring tools (e.g., Prometheus, Grafana, ELK, Splunk).

- Familiarity with Agile/Scrum methodologies.

Why Recur Club? (Why youll love it here) :

- Opportunity to work on mission-critical applications impacting large-scale businesses.

- Collaborative and growth-oriented culture.

- Exposure to both support and development, enabling career progression into multiple technology tracks.

- Competitive compensation and benefits package.