Senior application support engineer

3 weeks ago


India InfoBeans Full time

About the Job: Job Title: Senior Application Support Engineer (Billing Applications) Skills: IBM Informix 4 GL, Java, Jasper, C#, VB. NET , Shell Scripting, Troubleshooting, Billing Applications Experience Required: 6+ Years Location: Remote Notice Period: Immediate to 15 Days Preferred Job Description We are looking for a Senior Application Support Engineer with strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4 GL, Java, Jasper, C#, and VB. NET . The candidate must be able to work on Service Now tickets, handle troubleshooting, and ensure smooth execution of build and run activities. This role may also require 12-hour standby shifts during weekends or 8-hour shifts aligned to EU hours . Key Responsibilities: Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications. Work on Service Now tickets – incident, request, and change management. Troubleshoot and resolve application issues in a timely manner. Write and optimize code in IBM Informix 4 GL, Java, C#, VB. NET , and Shell scripting . Ensure smooth execution of build and run activities. Provide support for billing-related processes and systems. Participate in on-call standby support on weekends or EU business hours as required. Must-Have Skills: Strong coding ability in IBM Informix 4 GL, Java, C#, VB. NET , Shell scripting . Experience in troubleshooting Informix errors . Prior experience in billing applications and strong understanding of billing workflows. Hands-on experience in supporting enterprise-scale applications. Ability to work in rotational shifts (including EU time zone coverage). Qualification & Certification: Bachelor’s degree in Computer Science, IT, or related field. Any certification in Java, Informix, or related technologies would be a plus. About Info Beans Info Beans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services. At Info Beans, we live by our core purpose of “Creating WOW”—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.



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