Varicent Support Engineer

17 hours ago


Rajahmundry, India Sapphire Software Solutions Inc Full time

HI Folks Please check the JD and share your updated resume to my email naresh@sapphiresoftwaresolutions.com and ping me on whatsapp (+91 970-529-6474) along with your resume Role: Varicent Support Engineer 1 year contract 100% Remote We are seeking an experienced Varicent Support Engineer to provide technical and functional support for Varicent’s Sales Performance Management (SPM) platform. The ideal candidate will have proven expertise in Varicent configuration and troubleshooting, strong problem-solving skills, and the ability to collaborate effectively with both business and technical teams. Key Responsibilities 5–7 years of hands-on experience with Varicent technology Provide day-to-day support for Varicent applications, including troubleshooting, incident resolution, and performance monitoring Configure and maintain Varicent modules (Compensation, Quotas, Territories) Manage data integrations between Varicent and CRM/ERP systems Perform system health checks, audits, and ensure compliance with governance standards Collaborate with internal teams and vendors to resolve complex issues Document processes, maintain knowledge base, and provide user training as needed Required Skills Varicent experience: configuration, administration, and support Strong SQL and relational database skills Familiarity with APIs, REST integrations, and data ETL processes Understanding of incentive compensation plans and workflows Excellent communication and problem-solving abilities Nice-to-Have Experience with SPM best practices and plan modeling Knowledge of authentication protocols (OAuth, SSO/SAML) Exposure to cloud environments (AWS) and Linux



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