Technical Support Specialist

16 hours ago


rajahmundry, India beBeeCustomerSupport Full time

About This RoleWe are seeking a skilled Technical Support Specialist to deliver exceptional customer support across various platforms.This position involves working closely with cross-functional teams to cater to customers on multiple marketplaces.The successful candidate will provide timely, accurate, and empathetic responses via chat and ticketing systems.They will use customer insights and data analysis to identify recurring issues and recommend improvements.Key Responsibilities:To deliver customer support across multiple platforms.To collaborate with product and engineering teams to provide quantitative feedback.To contribute to knowledge base development and process automation initiatives.Requirements:A minimum of 2+ years in technical/application support within SaaS or e-commerce environments.A background in computer science or related fields is preferred.What You'll Gain:The opportunity to work with a dynamic team and contribute to the growth of our organization.Professional development and training opportunities to enhance your skills.A collaborative and inclusive work environment that values diversity and innovation.



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